• Call Center Training Instructor I

    Mass Markets (Las Cruces, NM)
    …in group instruction in a corporate classroom setting required. This is a full- time , local, on-site position and requires employees to report to work at our ... conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking skills + Excellent presentation… more
    Mass Markets (05/15/25)
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  • Call Center Sales Manager

    Mass Markets (Las Cruces, NM)
    …customer service, technical support, or back-office experience is preferred. This is a full- time , local, on-site position and requires employees to report to work at ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (08/08/25)
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  • Experienced Contact Center Supervisor

    Mass Markets (Las Cruces, NM)
    …skills (both customer and agent conflict) + Proven leader with advanced time management, planning, organizational and multitasking skills + Ability and eagerness to ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (07/25/25)
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  • Customer Service Supervisor I

    Mass Markets (Las Cruces, NM)
    …and performance management to ensure team success and client satisfaction. This is a full- time , on-site position. Candidates must be local and able to report to one ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (07/11/25)
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  • Call Center Supervisor

    Mass Markets (Las Cruces, NM)
    …resolution skills for both customer and employee issues. + Strong organizational, time management, and multitasking abilities. + Ability to adapt and thrive in ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (07/11/25)
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  • Call Center Customer Service Manager

    Mass Markets (Mesilla, NM)
    …customer service, technical support, or back-office operations preferred. This is a full- time , on-site position at one of our physical contact center locations. We ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (07/10/25)
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  • Call Center Agent (Evenings)

    Mass Markets (Las Cruces, NM)
    …and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits ... beyond a paycheck. Our team members enjoy: + Paid Time Off:Earn PTO and paid holidays to take the...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (06/26/25)
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  • Call Center Agent (Days)

    Mass Markets (Las Cruces, NM)
    …and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits ... beyond a paycheck. Our team members enjoy: + Paid Time Off:Earn PTO and paid holidays to take the...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (06/24/25)
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  • Call Center Team Leader

    Mass Markets (NM)
    …team performance using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development ... skills to identify issues and implement solutions. + Strong organizational and time -management skills to handle multiple priorities. + Ability to build rapport and… more
    Mass Markets (06/13/25)
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  • Technical Customer Care Representative…

    Mass Markets (NM)
    …procedures. + A strong desire to provide world class customer service every time you are interacting with our customers + Comply with requirements surrounding ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent… more
    Mass Markets (05/28/25)
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