- Rocket Software (Austin, TX)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Dedicated Support Engineer (DSE) is assigned to support one of Rocket Software's ... largest and most strategic customers with postimplementation product support . The Engineer will troubleshoot reported symptoms to aid in the resolution process… more
- Palo Alto Networks (Plano, TX)
- …you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis for critical issues, release reviews, ... upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer's implementation and business… more
- Palo Alto Networks (Plano, TX)
- …will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and ... and a quarterly business review. You will provide personalized support and become deeply familiar with your implementation and...File bug reports with the engineering team and develops test plans and best practices with Quality Assurance teams… more
- HashiCorp (Austin, TX)
- …and able to come into the office once a week Reporting to the Manager, Designated Support Engineering, the Sr. Support Engineer will be a key member of the ... Global Support & Services organization and advocate for customer satisfaction...and debug customer issues by building or using existing test environments and tools. + Communicate tactfully with customers:… more
- Wolters Kluwer (Austin, TX)
- …testing, performance testing, and continuous integration. + Define standards and best practices for test case design, test data management, and test ... Test Architecture Design** + Design and implement robust test architectures and frameworks to support automated...continuous integration. + Define standards and best practices for test case design, test data… more
- Sunnova Energy International Inc. (Houston, TX)
- …are subject to change at any time based solely on company needs. Technology Support Specialist Responsibilities + Reduce case load to Operations and Maintenance ... Technology Support Specialist - Customer Care Brief Description of...submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role)… more
- CGI Technologies and Solutions, Inc. (Belton, TX)
- …for the development of Test Strategies and Plans * Guide the development of test cases/scripts, test case automation, test execution, and validation ... 2-3 days/week. You will perform installations and run quality assurance programs to test , identify, reproduce, and report defects in software. Conduct a wide range… more
- Walmart (Dallas, TX)
- …Code Base and ensure that no security violations are introduced Testing Requires knowledge of Test case preparation Test Objectives Test Strategy Test ... modifications between the customerbusiness expectations and the existing productsolutions in case of agile methodology for the iteration Classify the requirements… more
- Walmart (Dallas, TX)
- …Code Base and ensure that no security violations are introduced. Testing: Requires knowledge of: Test case preparation; Test Objectives; Test Strategy; ... between the customer/business expectations and the existing product/solutions (in case of agile methodology, for the iteration). Classify the requirements… more
- HashiCorp (Austin, TX)
- …Austin, Texas region.** **About the team** Our team provides expert technical support for customers using HCP Terraform. We help users troubleshoot issues, ... and effective use of the platform. Here are the high-level responsibilities: + Support Engineers will troubleshoot complex issues related to HCP Products and work to… more