- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …contact center accessible via internet website, toll free telephone, secure real-time text /video chat , email, or postal mail and include non-medical counseling; ... financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and… more
- TTEC (Lansing, MI)
- …of many of the world's leading iconic and hypergrowth brands, we talk, message, text , and video chat with millions of customers every day. These exceptional ... predictive analytics - Build scalable streaming data pipelines for processing voice, chat , and email interactions in real-time - Implement advanced AI techniques… more
- TTEC (Lansing, MI)
- …of many of the world's leading iconic and hypergrowth brands, we talk, message, text , and video chat with millions of customers every day. These exceptional ... confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary… more
- Vibe Credit Union (Novi, MI)
- …you'll be the go-to expert for members across all digital channels-phone, email, chat , text , and video. You'll provide timely, accurate information, resolve ... issues, and make value-added referrals that enhance the member experience. Your tech-savvy skills and problem-solving mindset will help members navigate everything from account management to fraud prevention. What You'll Do + Connect & Communicate: Engage with… more
- TTEC (Lansing, MI)
- …of many of the world's leading iconic and hypergrowth brands, we talk, message, text , and video chat with millions of customers every day. These exceptional ... customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,… more
- Percepta (Dearborn, MI)
- …both verbal and written word + Passionate and confident over the phone or on video chat + Comfortable with twitter, email, text , or any written form + Savvy and ... a social media application whether it is via phone, video chat , or online chat . Customer Experience Specialist will teach and guide consumers through this… more
- Cognizant (Lansing, MI)
- …the CAI Development Squad, your role is crucial in developing and optimizing chat and voice bots to meet customer needs. Your responsibilities cover technical ... to reduce risks and achieve revenue targets. . Design, develop, train, and optimize chat and voice bots to meet customer needs. . Implement new features, including… more
- Cognizant (Lansing, MI)
- …the CAI Development Squad, your role is crucial in developing and optimizing chat and voice bots to meet customer needs. Your responsibilities cover technical ... to reduce risks and achieve revenue targets. . Design, develop, train, and optimize chat and voice bots to meet customer needs. . Implement new features, including… more
- Advance Local (Grand Rapids, MI)
- …by selling print and digital advertising and servicing accounts via telephone, chat , webinars, and/or email. You'll be responsible for exceeding established revenue ... sponsorships, and graphical display ads on Local Market Website and ad networks, text , apps, and digital directories). Compensation for this position is comprised of… more
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