- ThermoFisher Scientific (Carlsbad, CA)
- …personal parts inventories, complete job tasks and complete service reports using service ticket management software + Train customers on LC and/or MS equipment and ... software + Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer + Regularly attend factory provided technical and service trainings and review technical bulletins and factory… more
- General Dynamics Information Technology (El Segundo, CA)
- …troubleshooting actions, coordination, and resolution status + Communicate incident ticket : change request updates with managers, team members, service providers, ... customers, and stakeholders + Update incident: change documentation, configuration management database (CMDB), knowledge articles, training resources and other documentation + Support non-standard surge services for special projects and high visibility… more
- Hilton (Coronado, CA)
- …and trends to support process improvement initiatives\. .Provide regular reports on ticket volume, response times, and resolution status to management\. .Assist with ... training staff on proper use of the HotSOS system, if needed\. .Serve as the system "super user" and liaise with the vendor or IT team for troubleshooting and updates\. .Maintain a professional and responsive approach to internal and guest\-related service… more
- ManpowerGroup (San Francisco, CA)
- …and mobile issues. + Monitor and triage incoming tickets in the Service Desk ticket queue. **What's Needed?** + 2-3 years of hands-on IT Helpdesk & Desktop ... experience. + Ability to support Director+ roles including Executives and Executive Admins. + Excellent organizational skills and attention to detail. + Strong communication skills with both technical and non-technical users. + Working knowledge of Microsoft… more
- TEKsystems (Poway, CA)
- …and direct help desk tickets to the Techs to complete the open trouble ticket . Track and route problems and requests and document resolutions. Additional Skills & ... Qualifications Minimum Education: HS Diploma or equivalent Minimum Experience: 0-6 months Preferred Experience: 6-12 months Experience Level Entry Level Pay and Benefits The pay range for this position is $23.00 - $26.00/hr. Eligibility requirements apply to… more
- ATS Automation (Irvine, CA)
- …to customers through multiple channels including phone, email, and support ticket systems (eg, FreshDesk), escalating complex issues as appropriate. + Conduct ... product demonstrations for customers and internal stakeholders, highlighting key instrument features and application capabilities. + Facilitate hands-on training sessions for new employees and customers on instrument operation, maintenance, software… more
- City National Bank (Los Angeles, CA)
- …schedules and deliverables * Working with the key line divisions to ensure that all ticket and hospitality assets are put to the best and highest use * Working with ... key marketing channel partners to ensure that sponsorship assets are created and delivered by identified deadlines. * Managing the monthly budgets and bill-backs for sponsorship assets that get charged back to the line divisions. * Creating recaps of executed… more
- Bob's Discount Furniture (Los Angeles, CA)
- …Goof Proof and ancillary service to meet Customer demands. + Maximize average ticket through engagement and utilization of financial services and tools such as ... tablets, according to the Bob's Way. + Actively drive sales by leveraging the learning opportunity through Bob's Huddles and Drills + Passionately pursue Bob's Focus Five initiative to meet Customer needs and Company expectations + Practice Bob's Mystery Shop… more
- Sony Pictures Entertainment (Culver City, CA)
- …and security requirements as well as trouble shooting issues and support ticket resolution. Responsibilities + Design, develop, test, deploy, support and monitor ... workflows, integrations, custom interfaces, data models and data movement in the Workforce Management technology landscape by utilizing Workday Platform tools. + Develop deliverables such as integration strategy/plan, integration design templates for each… more
- CVS Health (La Habra, CA)
- …**What you will do** + Compiles store orders from a tablet or pick ticket to include item locations, descriptions and quantity needed. + Gathers the needed pieces ... of merchandise to ensure proper placement into totes or boxes. + Loads totes or boxes of merchandise that can be up to 30-50 pounds to ensure safe lifting techniques. + Maintains a safe and clean work environment by following safety guidelines. + Performs… more