- Air National Guard Units (March AFB, CA)
- …telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications. May make additional selections ... within 90 days of eligible(s) issuance. Requirements Conditions of Employment CALIFORNIA NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in the California National Guard. Selectee will be required to wear… more
- Live Nation (Beverly Hills, CA)
- …coaching to other members of the ticketing team. + Oversee festival-wide ticket requests. + Collect and analyze inventory data across multiple ticketing platforms. ... + Adhere to Live Nation ticketing initiatives, programs, policies, and procedures. + Lead on-site support at local events. + Daily on-site support during the festival, including overseeing event box office staffing and TM equipment needs. + Additional tasks as… more
- Six Flags (Buena Park, CA)
- …peripherals and software. May create software installation packages or images. the ticket life-cycle. + Troubleshoots and resolves routine to somewhat complex level ... one/two hardware, software, and network issues. Escalates complex and/or high priority issues to the appropriate support groups for resolution. + Assist senior park and corporate IT staff as needed and directed + Provides user systems access. Ensures… more
- Stanford Health Care (Redwood City, CA)
- …of PCC Team including identifying issues, communicating with OpTime, creating ticket (s)* Possess strong knowledge of the intra-operations of SHC, including working ... with supply chain, vendors, Bio Engineering, and other like departments to lead on-boarding of new surgeons and maintenance of the preference card system* Uphold excellent repertoire with all stakeholders and function as a positive focal point of the… more
- LA Care Health Plan (Los Angeles, CA)
- …informed of the status of their requests by entering notes in the ticket 's notes section. Adhere to established Jira Service Management Service Level Agreements ... (SLAs). (30%) User Support: Provide 1st and 2nd -tier user support. Help users resolve system problems, utilize standard software, and maintain standard hardware. Respond to user inquiries and technical issues via phone, email, or chat in a timely and… more
- GovCIO (Sacramento, CA)
- …accomplish objectives + Creates and edits computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems, ... and compiles performance data + Performs assistance, training and information sharing to users and other administrators + Maintains leadership qualities and attitude in keeping with the standards of the USPS **Shift work hours: Candidate must be open to shift… more
- ManageCasa Inc. (San Francisco, CA)
- …customer interactions. + Drive automation and efficiency initiatives to streamline ticket resolution and improve customer satisfaction. + Collaborate with Product ... and Engineering teams to resolve bugs and implement customer-requested features. Qualifications Experience + 5+ years of experience in a customer support role, with 2+ years in a leadership position within a SaaS company. + Proven track record of managing and… more
- House of Blues (Beverly Hills, CA)
- …aimed at amplifying festival visibility and fostering fan engagement to drive ticket sales. This role will also be responsible for leveraging existing relationships ... with partners, vendors, and venues to maximize the reach and impact of the festival's marketing efforts. WHAT THIS ROLE WILL DO + Using a high level of organization and project management skills, oversee a high volume of assets from creation to revisions and… more
- Paladin Technologies (San Francisco, CA)
- …critical to the success of this position. Roles & Responsibilities: + Review service ticket requirements and plan how to perform it + Coordinate equipment & company ... vehicle resources as required to effectively manage service tickets + Review, modify and red line job documentation for assigned tickets when applicable + Perform service work in a professional manner and in accordance with company established best practices +… more
- ASM Global (Oakland, CA)
- …Stadium and respond to any situations within assigned area. For example: ticket issues, ADA relocations, guest complaints, etc. Handle complaints, disturbances, or ... related problems with guests and staff when applicable. Respond to guest concerns in a respectful and calm mannerGreet and guide all guests in a welcoming, friendly manner and thank all guests for coming upon egress. Answer guest questions with regard to event… more