- Hyundai Autoever America (Costa Mesa, CA)
- …coded, tested and debugged. + Analyze and report the production issue and ticket trend and provide recommendation + Analyze current technology utilized and develop ... post-production environments. + Production issue triage and tracking, troubleshooting activities, ticket creation and maintenance, ticket assignments, as well as… more
- City and County of San Francisco (San Francisco, CA)
- …Geographic Information Systems (GIS) and AutoCAD. Assist Asset Management staff with 311 ticket requests and USAN 811 ticket processing. Monitors and responds to ... department email inquiries for DPW Coordinate app system to address Notice of Intent (NOI) requests. Conduct routine field visits related to street lighting and electrical distribution plan, layouts and details. Projected interview schedule: + Invitations to… more
- Aerotek (Pleasanton, CA)
- …the best options for aging or inefficient systems, and identify and sell large- ticket repairs when appropriate. Building rapport with customers, you will explain the ... replacement. + Collaborate with Home Comfort Sales Advisors. + Identify and sell large- ticket repairs. + Build rapport with customers and earn their trust. + Explain… more
- Cognizant (Palo Alto, CA)
- …and outbound CM shipments, ensuring operational readiness and setup support. + Process ticket requests and manage service ticket creation and monitoring in ... collaboration with the Logistics workflow team. + Equipment Movement: + Support in fulfilling imagery collection equipment movement requests (domestic and international) through the product lifecycle, keeping in mind country-specific regulations. + Inventory… more
- University of Southern California (Los Angeles, CA)
- …Financial and Business Services includes Business Services, Student Financial Services, the Ticket Office, and USCard Services. Our mission is to deliver exceptional ... faculty and staff payroll deduction accounts, as well as support for Mailing, Ticket Office, and Cashier Office services. At USC Financial and Business Services -… more
- TEKsystems (Pleasanton, CA)
- …manner. Identify technical and process issues and recommend improvements Achieve target ticket volumes and ticket resolution levels Responsible for compliance ... with applicable corporate policies and procedures. Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on Follows the processes, practices established for the group Experience 3 - 6 years of… more
- Sycuan (El Cajon, CA)
- …for accuracy, obtaining approvals and submitting for payment. + Coordinates theatre ticket sales by building a show in reservation and ticketing software programs, ... + Hospitality experience + Casino or Hospitality marketing experience + Theatre ticket sales experience + 2 years office administration Skills and Knowledge:… more
- PennyMac (Westlake Village, CA)
- …and respond to Call, Chat, and Email inquiries sent to the SRO team. + Ticket Queue Management - responsible for managing multiple different Ticket Queues using ... tools such as ServiceNow and JIRA to ensure deliverables are on time and accurate. + Documentation - assist in maintaining the SRO team's knowledge base of support articles and Standard Operating Procedures. Play an active role in the creation of new… more
- MGE Underground, Inc. (San Jose, CA)
- …team on coordinating assets. + Assemble workstations for new employees. + Monitor incoming ticket requests for IT assets. + Create and implement plans to dispose of ... Distribute configured assets. + Restore damaged assets. + Receive initial telephone or ticket inquiries via Help Desk portal. + Participate in special projects and… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …(via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, ... infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in… more