- TECO Energy (Tampa, FL)
- …equipment. Photograph sites and complete all information required for each locate ticket . Utilize computer to receive /complete locate tickets and obtain related ... job-related skills; Proficient in Microsoft Outlook, Irth-Net or Dig Track ticket management system; Demonstrated knowledge and understanding of complex map reading,… more
- Validity (Tampa, FL)
- …and create reports to drive improvements. + Manage and bring conclusion to ticket escalations. + Review the internal Support process regularly, identify process gaps ... basis. Required Experience, Skills, and Education + 2+ years directly managing a ticket /case-based support team. + 4+ years in a customer support role. +… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …including: + Mean Time to Repair (MTTR) + Available System Time + Help Desk Ticket Closure within SLA + Ticket reduction + Drive root cause analysis (RCA) ... for recurring incidents and implement corrective actions. + Develop methods and solutions to provide 24x7x365 availability to pharmacies. + Maintain and enhance the IT service catalog to ensure clarity and alignment with business needs. + Oversee the design,… more
- ASM Global (Miami, FL)
- …has entered a long-term partnership with Legends to oversee athletics, ticket sales, customer service, annual fund solicitation/engagement, ticket operations, ... digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends will engage Hurricanes… more
- ASM Global (Miami, FL)
- …has entered a long-term partnership with Legends to oversee athletics, ticket sales, customer service, annual fund solicitation/engagement, ticket operations, ... digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends will engage Hurricanes… more
- IQVIA (Jacksonville, FL)
- …support customer needs. + Respond to and arrive at customer sites within the service ticket 's Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours ... per the details of each ticket ) + Must have an active driver license and a personal vehicle to use for job related assignments + Travel, and your time traveling is… more
- Brightstar Lottery (Lakeland, FL)
- …you'll play a key role in ensuring the accuracy and integrity of instant ticket data and related files. You'll use both proprietary and commercial tools to create, ... to procedures clearly and accurately + Participate in collaborative discussions on ticket creation and design + Work independently with minimal supervision from… more
- ABM Industries (Miami, FL)
- …regulations * Issue and/or collect visitor parking tickets * Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes ... correct change * Complete lost ticket forms when original tickets cannot be located * Reconcile receipts, cash, and charges; accurately account for all funds within… more
- Brightstar Lottery (Lakeland, FL)
- …Analyst, you'll lead the charge in ensuring the accuracy and integrity of instant ticket data and related files. You'll serve as a mentor and resource to other ... to procedures clearly and consistently + Participate in collaborative discussions on ticket creation and design + Provide leadership, support, and training to other… more
- Biller Genie (Orlando, FL)
- …world-class service. The ideal candidate will not only transform our ticket -based workflows into proactive, self-service-driven solutions but also foster a ... support strategy across all customer segments. + Align KPIs with business goals: ticket deflection, time to resolution, NPS, CSAT, and product feedback loops. + Own… more