- TEKsystems (Chicago, IL)
- …and resolve hardware, software, and application issues. + Keep users informed about ticket progress. + Maintain accurate ticket updates and escalate when needed. ... + Perform routine maintenance on desktops and laptops. + Track and manage IT assets. + Handle backups and restores. + Configure hardware components like drives, memory, and peripherals. + Install and update operating systems and third-party software. + Follow… more
- Proven IT (Tinley Park, IL)
- …on-site work prior to dispatching techs + Ensure that the response of help desk ticket items occurs, that it is timely, and that all tasks are tracked and allocated ... fellow IT departments and Sales to expedite information flow and to maximize ticket resolution as well as successful installations. + Additional duties as assigned… more
- GROWMARK, Inc. (Bourbonnais, IL)
- …occupied assisting customers, communication to customers regarding elevator hours and ticket information. Demonstrates the aptitude and proficiency to learn and ... the Scale System with the ability to generate relevant reports and manage ticket processes from start to finish. Scale processes in relation to containers, including… more
- Nexagen Networks Inc (Rock Island Arsenal, IL)
- …health and addressing issues as they arise. . Incident Management & Ticket Resolution: Efficiently log, track, and resolve technical inquiries using HEAT ticketing ... teams to refine support processes, ensuring sustained excellence in SATCOM support and ticket management. Qualifications: . BA or BS degree + 5 years of experience… more
- GovCIO (Springfield, IL)
- …accomplish objectives + Creates and edits computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems, ... accomplish objectives + Creates and edits computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems,… more
- RKON (Chicago, IL)
- …availability and performance. + Accepts support requests via multiple contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for ... requests related to hardware, software, mobile devices and network connectivity. + Updates ticket notes and customer communications in a timely / accurate fashion. +… more
- Kranze Technology Solutions, Inc (Des Plaines, IL)
- …while demonstrating the highest level of customer service. + Manage the lifecycle ( ticket generation to closure) of all incidents and service requests for their ... to the appropriate resolver group, resolutions, and verification with the end user that ticket may be closed. + Assists in the training of end users on desktop… more
- GROWMARK, Inc. (Morris, IL)
- …service, including answering phones and providing information about elevator hours and ticket details. * Utilize the Scale System effectively, generating reports and ... managing ticket processes from start to finish. * Handle scale processes related to containers, ensuring proper documentation and assisting with paperwork when… more
- ADM (Effingham, IL)
- …to manage testing requirements, and other tasks as assigned. **ESSENTIAL FUNCTIONS:** + Batch ticket review + Batch ticket closing and release + Positive release ... sample management + Formal release process management + Answering plant main phone line + Record retention management + Oracle inventory disposition + Customer product and ingredient testing program management + Corporate flush and mixer uniformity sample… more
- Byline Bank (Bannockburn, IL)
- …a broad range of commercial and community banking products and services, including small- ticket equipment leasing solutions, and is one of the top Small Business ... preferable. + 2-3 years of credit administration or analysis experience in small ticket leasing. + Familiar with credit reports generated by various agencies. _To… more