- NBC Universal (New York, NY)
- …following NIST and SANS Incident Response Frameworks. + Oversee and triage ticket queues focusing on prioritization, potential impact, and escalations. + Responsible ... for analyzing threat data from multiple sources and identifying security incidents and events of importance for direct escalation to Incident Commander(s). + Perform root cause and forensic log analysis for security incidents to determine enterprise risk,… more
- Compass Group, North America (New York, NY)
- …attractive and tasty. Tastes all prepared food items. + Uses established ticket -collection procedures during service. Responsible for records from area worked during ... service periods. + Uses approved recipes and production standards to ensure proper quality, serving temperatures and standard portion control. + Carries pans, kettles and trays of food to and from workstations, stove and refrigerator in accordance with… more
- City of New York (New York, NY)
- …up on requests submitted to PPIE for support via ServiceNow or other ticket system. - Coordinate the updating of DYCD's public-facing Document Library with ... appropriate units. - Liaise with DYCD Communications team to develop and maintain PPIE branding standards and templates for presentations, agendas, and documents. - Other tasks as assigned. ADMINISTRATIVE STAFF ANALYST ( - 1002D Qualifications 1. A master's… more
- Compass Group, North America (New York, NY)
- …attractive and tasty. Tastes all prepared food items. + Uses established ticket collection procedures during service. Responsible for records from area worked during ... service periods. + Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. + Keeps refrigerators and storerooms clean and neat. Ensures food and… more
- Siemens (Manhattan, NY)
- …Note deficiencies, remedies, and review pricing with customers. Complete service ticket documentation before leaving the customer site. Follow-up on corrective ... actions + Maintain complete and accurate documentation of all tests performed. Generate reports within Siemens tools and upload to city municipality websites + Provide instructions to customer personnel regarding proper operation and routine inspections.… more
- JPMorgan Chase (New York, NY)
- …related to Commercial Real Estate, including firm wide assets, suites, and ticket purchases. + Provide comprehensive support for sports and entertainment events, ... including payment processing, planning, and post-event reporting. + Create and distribute onsite suite materials, such as invitations and signage. + Ensure timely distribution of tickets to internal and external clients. + Serve as a floating executive… more
- MongoDB (New York, NY)
- …Lead/collaborate on the implementation of enterprise AI support tools to reduce ticket volume and improve resolution speed + Identify and implement innovative ... solutions to automate processes, improve workflows, and enhance support capabilities using shift-left principles + Continuous improvement mindset; proactively evaluate and enhance support processes to ensure efficiency and effectiveness **ITIL Best Practices… more
- Skanska (Queens, NY)
- …and QAQC Cultural Champion + 2+ years experience with change order and ticket management + 2+ years experience with subcontractor oversite + 2+ years experience ... with schedule updates and look ahead schedules + 2+ years experience with reading and delivering on plans and specs Benefits… more
- Northwell Health (Massapequa, NY)
- …to ensure standards and the appropriate technical solutions are implemented. Manages ticket queues to ensure tasks are completed in a timely manner, ensuring ... Service Level Agreements are met. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential… more
- City of New York (New York, NY)
- …managing dedicated teams for each application, supervising vendor performance, monitoring ticket performance toe ensure swift resolutions of product issues. The T&I ... Director will execute the agency's T&I strategic plan day to day, cultivate processes that foster clear communication with partner divisions to enhance user experience, and prepare the annual budget and expenditure schedule for the suite. Additionally, the T&I… more
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