• IT Support Assistant - Service Desk Support…

    CUNY (New York, NY)
    …issues to appropriate Tier 2 support teams, departments, or vendors. **ServiceNow Ticket Management:** - Respond to, create, assign, and monitor tickets within the ... ServiceNow ticketing system. **Classroom Support Dispatch:** - Dispatch classroom support agents to address immediate technical issues reported by faculty. **User Account Management:** - Assist users with account-related tasks, such as password resets and… more
    CUNY (04/16/25)
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  • Damage Prevention Technician

    USIC (Syracuse, NY)
    …to follow up on marked underground gas facilities as part of the Ticket Risk Assessment (TRA) Program + Utilize various locating and troubleshooting techniques to ... identify and verify underground facilities at the work sites, take appropriate pictures and complete related paperwork + Collaborate with contractors to ensure damage free excavations + Establish and maintain positive employee, client, and public relations +… more
    USIC (04/16/25)
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  • Meditech Clinical Applications Analyst

    HTC Global Services Inc (Buffalo, NY)
    …maintenance and support of Meditech Client/Server EHR + Experience utilizing ticket management system ServiceNow preferred + Previous Healthcare Industry Experience ... Required. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.… more
    HTC Global Services Inc (04/15/25)
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  • Contingent Applications Technical Support Analyst

    ITT (Seneca Falls, NY)
    …Windchill + Cimco + Geomagic + ANSYS Software + Experience is ServiceNow ticket system is preferred + Experience working in a large company or ... engineering/manufacturing preferred **Equal Pay Act Statement** We aim to pay our 'ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on… more
    ITT (04/15/25)
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  • Security Administrator 4-5

    MTA (New York, NY)
    …Eg, Application and connectivity issues. + Strong ability to track open Service Ticket System requests from MTA clients and follow through to resolution + Strong ... knowledge of all aspects of security system administration. + Strong knowledge of Web-based and cloud technologies + Ability to collaborate during planning and system architecture sessions with other teams + Strong critical thinking skills. + Ability and… more
    MTA (04/15/25)
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  • Technical Account Manager - ADSP, Supply Desk,…

    Amazon (New York, NY)
    …primary responsibilities. The first is managing and root causing a troubleshooting ticket queue for relevant customers. The second is to collaborate with stakeholder ... and engineering teams on process improvements to reduce TTR for troubleshooting and number of troubleshooting cases. The third is identifying areas of immediate opportunity to automate the existing operational business by leveraging existing and / net new… more
    Amazon (04/15/25)
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  • Senior Associate, Fixed Income Settlements

    TD Bank (New York, NY)
    …activity passing through US broker/dealers. Activities include advising agent of ticket control numbers for confirmations and by performing required system ... maintenance. In addition, the position will maintain compliance files and verify new clients are set up on FIST, acknowledging that settlement and other client instructions are complete. **Depth & Scope:** + Acts as a specialist owner or representative in the… more
    TD Bank (04/15/25)
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  • Cutter Operator

    WestRock Company (Hicksville, NY)
    …leadership. * Contributes to quality investigations when necessary. * Interprets job ticket information and customer specifications to efficiently set-up and run the ... cutter. * Performs other job duties as assigned. What you need to succeed: * Two to three years of related experience and/or training preferred * Must be able to meet and/or pass the minimum requirement on a mechanical test or have demonstrated mechanical… more
    WestRock Company (04/15/25)
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  • Customer Service Manager

    iPostal1 (Montebello, NY)
    …customer experiences. + Assign and evaluate work based on daily attendance, ticket volume, and call/chat demand. + Develop and implement processes to improve ... operational efficiency and customer satisfaction. + Assist representatives with escalated customer issues, ensuring timely and effective resolution. + Conduct regular quality monitoring, including coaching sessions and performance discussions, using real… more
    iPostal1 (04/11/25)
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  • Senior Manager, Member Relations and Groups

    New York Botanical Garden (Bronx, NY)
    …Corporate Relations on renewal proposals, inquiry letters, grant portal entry, ticket fulfillment, Member communications, etc. + Assist in development of Corporate ... Membership pitches and select Corporate Sponsorship pitches as needed. + Assist in the planning of corporate site visits; lead on-site Corporate Member volunteer days and other Corporate Member on-site visits and viewings, outings, etc. + Develop and implement… more
    New York Botanical Garden (04/11/25)
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