• Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …and the unique issues at each stage. Manage daily team activities, including ticket management and escalations, setting goals for team members where needed and being ... resource and escalation point as part of Service Desk ticket management and resolution. Being self-sufficient and resourceful in...analyze, and manage extracts, reports and details related to ticket data, with the ability to report out to… more
    City of New York (03/27/25)
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  • Theater Generalist -Per Diem

    Stony Brook University (Stony Brook, NY)
    …working in at least one of the following types of jobs: Ticket Office, Outreach Organization, Arts Organization or Theater. **Preferred Qualifications** : Two ... prorated) working in at least one of the following types of jobs: Ticket Office, Outreach Organization, Arts Organization or Theater. Experience working in a… more
    Stony Brook University (05/08/25)
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  • Operations Technician II

    Lumen (Albany, NY)
    …and maintenance activities + Provides high quality communication to customers via Ticket System, Phone, Email, and IM/Chat. Manage time efficiently and document all ... actions in the ticket system. **What We Look For in a Candidate** + Understanding of Optical DWDM Transport Equipment (Infinera, Alcatel/Nokia, Ciena 6500, and/or… more
    Lumen (05/08/25)
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  • Business Banking Corporate Payments Specialist

    Citizens (New York, NY)
    …interchange implications related to data levels (Level I, II, III) and large- ticket transactions, to ensure optimal revenue capture and program profitability. + ... and transaction types that qualify for enhanced data levels or large- ticket interchange categories. + Ability to interpret client financials and payment… more
    Citizens (05/01/25)
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  • Cage Cashier - Plus Tips

    Tioga Downs Casino Resort (Nichols, NY)
    …including but not limited to; check cashing, credit card cash advance, slot ticket redemptions, chip cash outs, lottery transactions and foreign & domestic currency ... and signatures. * Prepares daily cash, checks and coin for deposit. * Ticket Redemption Kiosk cash maintenance * Completes all reports and/or forms accurately and… more
    Tioga Downs Casino Resort (04/23/25)
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  • Help Desk Analyst - Tier 1.5

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in ... Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with general… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • Revenue Auditor

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    …consisting of; + the verification of all cash and tickets dropped with each Ticket Redemption Center on the Akwesasne Mohawk Casino gaming floor. + Reporting and ... audit consisting of; + review, calculation and compiling all cash paid for Slot Ticket redemption as received by the Casino Cage. + Understanding the cause and… more
    Akwesasne Mohawk Casino Resort (04/19/25)
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  • Application Developer 5

    MTA (New York, NY)
    …and build a new generation of MTA revenue applications to support our fleet of Ticket Vending Machines, Ticket Office Machines and mobile sales platforms and to ... provide post-production operational support. Desired Skills + PHP and Linux OS + Oracle Database PL/SQL development and Entity Relationship data modeling. + Understanding of RESTful and SOAP APIs, messaging patterns and technologies, file transfer patterns and… more
    MTA (04/15/25)
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  • ServiceNow Knowledge Analyst - US Based Remote

    Anywhere Real Estate (New York, NY)
    …and knowledge assets. + **Process Optimization:** Analyze knowledge content and ticket trends to identify and implement process improvements. Drive continuous ... AI technologies to drive automation and self-service initiatives, aiming to reduce ticket touches and handle time. + **Training and Support:** Provide training and… more
    Anywhere Real Estate (04/12/25)
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  • Help Desk Technician - Level 1/2 (Onsite)

    ABCO Facility Maintenance (Staten Island, NY)
    …Respond to requests or incidents in a timely manner, managing issues through a support ticket system + Repair or replace equipment as needed + Set up and mail ... 2-3 years of experience in a help desk role + Experience using a support ticket system to manage requests and incidents + Good employment track record This position… more
    ABCO Facility Maintenance (04/09/25)
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