- City of New York (New York, NY)
- …edit, and manage task sequences for automated OSD. - Review and monitor ticket queues, providing regular reports to clients and operations management. - Oversee ... day-to-day ticket activities, including change management, call monitoring, action planning, and reporting. - Handle issue escalation and resolution processes. -… more
- Adecco US, Inc. (New York, NY)
- …exceptions and escalations, address employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly, with some guidance. + Support ... management + Domain specific knowledge + Business operations knowledge + Queue and ticket management + Negotiation + Business acumen **Apply Today** to be considered… more
- US Tech Solutions (Riverhead, NY)
- …that will be their post, they will be retrieving customers' reservations and ticket them for processing . + They will be reviewing customers' paperwork before ... they ticket them and we will provide training. **Duties** : + Greet customers. + Screen customer paperwork. + Manage customers in the queuing system. + Grade vision… more
- City of New York (New York, NY)
- …of the new hire. The Administrative Assistant will also follow up with all open ticket status until the ticket is resolved and attend T&I Liaison meetings as ... required. The EAO Administrative Assistant will be responsible assigning Payments in the PIMS PDMS and Paylog database when needed and in the absence the DAO/Audit Assistant and the EAO College Aide. The selected candidate will be responsible for creating,… more
- PSI Services (Albany, NY)
- …account directors. + Maintain best practices for client and candidate requests, including ticket queue reviews, and owning all aspects of channels for support cross ... credentialing experience preferred. + ITIL certification preferred. Experience with ticket management platforms and best practices required. + Experience building… more
- City of New York (New York, NY)
- …Citywide Systems Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket . Remedy tickets require full details of the issue being reported as well as ... to FISA FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a Helpdesk Remedy ticket immediately to disable system access. - Notify FISA FISA-OPA CWSI Unit of… more
- LiveRamp (New York, NY)
- …to Business Intelligence team to establish dashboards to track progress and health of ticket escalations over time + Iteration on ticket creation and escalation ... process to improve ease of use for internal stakeholders **Your team will:** Product Support Engineers deliver seamless technical support and troubleshooting services to the most challenging requests and complex issues our Customer Support team receives,… more
- Compass Group, North America (Mount Morris, NY)
- …attractive and tasty. Tastes all prepared food items. + Uses established ticket collection procedures during service. Responsible for records from area worked during ... service periods. + Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. + Keeps refrigerators and storerooms clean and neat. Ensures food and… more
- Compass Group, North America (New York, NY)
- …attractive and tasty. Tastes all prepared food items. + Uses established ticket collection procedures during service. Responsible for records from area worked during ... service periods. + Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. + Keeps refrigerators and storerooms clean and neat. Ensures food and… more
- Datrose (Rochester, NY)
- …consisting of (not limited to): cycle counting, maintain SAP records, pull transfer ticket request + Pick and pack product inventory with optimum accuracy using ... warehouse management system. + Train to follow OSHA safety guidelines and practices, use a forklift, and other equipment. + Stock shelves using FIFO rotation to ensure product quality. + Effectively and accurately preparing materials for manufacturing + Pick… more