- UPMC (Pittsburgh, PA)
- …dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride. All competencies must be achieved. In addition to the ... placement and removal of restraints, bladder scan, all specimen collections and ticket to ride. All competencies must be achieved. + Assures equipment malfunctions… more
- Ensono (Philadelphia, PA)
- …project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and ... similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono is a place to… more
- Penn Medicine (Philadelphia, PA)
- …multi-team upgrade meetings. Coordinate the activity of PennDnA teams + Ticket System Management: Establish and maintain workflows around the ticketing environment. ... + Stakeholder Communication: Serve as first-line contact with Stakeholders on project and ticket updates. Escalate issues to the PennDnA teams. Review the status of… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- SLA Monitoring: Proactively monitor and manage call and ticket queues to ensure all interactions are handled within established Service Level Agreements (SLAs) and ... that could impact customer experience. This involves monitoring call volume, ticket backlogs, and agent availability. + Queue Prioritization: Prioritize and reroute… more
- UPMC (Coudersport, PA)
- …and removal of restraints, bladder scan, all specimen collections, 12-lead EKGs and ticket to ride. All competencies must be achieved. In addition to the standard ... and removal of restraints, bladder scan, all specimen collections, 12-lead EKGs and ticket to ride. All competencies must be achieved. In addition to the standard… more
- UPMC (Monroeville, PA)
- …point of care testing, bladder scan, straight catheter, IV catheter removal and ticket to ride. May perform based on department operational need: complex wound care, ... and removal of restraints, dressing change, and Foley catheter removal, and ticket to ride. May perform based on department operational need: basic arrhythmia,… more
- UPMC (Pittsburgh, PA)
- …insertion, Foley catheter insertion, straight catheterization, and phlebotomy, 12-lead EKGs and ticket to ride. All competencies must be achieved. May perform based ... insertion, Foley catheter insertion, straight catheterization, and phlebotomy, 12-lead EKGs and ticket to ride. All competencies must be achieved. May perform based… more
- PSI Services (Harrisburg, PA)
- …account directors. + Maintain best practices for client and candidate requests, including ticket queue reviews, and owning all aspects of channels for support cross ... credentialing experience preferred. + ITIL certification preferred. Experience with ticket management platforms and best practices required. + Experience building… more
- ARAMARK (Philadelphia, PA)
- …of time-savings for front line operators **Field Service Tickets** + ** Ticket Management:** Oversee service tickets and support requests from business, ensuring ... promptly and accurately. + **Key Result:** All end users are satisfied with ticket resolution in a timely manner, receive response within 24 hours of request.… more
- Pearle Vision (Pittsburgh, PA)
- …Educate patients on premium lens options and eyewear upgrades to boost average ticket value. * Help implement marketing and outreach strategies to attract new ... clientele. * Monitor and improve KPIs: Average ticket value, capture rate, and patient satisfaction scores. * Deliver 5-star service and motivate the team on best… more