- CyrusOne (Carrollton, TX)
- …Monitor e-mail queue and log all e-mails within the ticketing system + Monitor ticket queue and follow-up on open tickets within designated time frame + Maintain ... proper escalation procedures + Evaluate + Communicate + Use independent thinking for resolution for level 1 alerts + Escalate issues when appropriate + Act as "Smart Hands and Feet" for client requests + Perform Level 1 response on Windows servers for… more
- United Airlines (Houston, TX)
- …issues. Send out weekly timesheet compliance reports and assist with Help Hub ticket creation if needed. + Maintain CTP distribution lists in Exchange and oversee ... access requests. **Qualifications** **Required** + Bachelor's degree + 2+ years of professional experience in project coordination, business analysis, or technical operations + Strong written communication and presentation skills + Excellent organization,… more
- ABM Industries (Dallas, TX)
- …shuttle for preexisting damage record information using electronic device or manual ticket * Provide excellent customer service to guests; respond to guest inquiries ... in a courteous manner, give directions to nearest highway, destination, etc. * Maintain and enforce bus evacuation plan and coordinates bus evacuation activities as appropriate * Immediately reports any incidents or claims to Operations Manager or Shift Lead *… more
- Houston Methodist (Houston, TX)
- …or over-stock situations. + Using documentation such as delivery manifest, pick ticket or packing slip, inspects and audits supply and equipment deliveries based ... on department standards and procedures (ie quantity, unit of measure, correct label, physical condition, product expiration). + Assists with identification and removal of non-conforming products by rounding and inspecting supplies and equipment when defects or… more
- IBM (Austin, TX)
- …1 article per month. * Meet performance goals set by management for ticket closure per month, SLA, and CSAT. **Required technical and professional expertise** * ... Hands on experience in Support Engineering (or comparable customer-facing technical role), preferably for mission-critical software * Experience troubleshooting and resolving urgent, high-visibility technical problems * Experience communicating clearly and… more
- Natural Grocers (Waco, TX)
- …areas: + Store and department sales and Sales per Labor Hour Ratio + Average Ticket , Customer Count, Cost of Goods Sold for Produce + EBITDA + Ensures product is ... ordered from the correct vendors in order to receive the correct discount and maintain margins. + Ensures in-stock conditions meet company standards + Product mix is monitored, including: + regular analysis of departments to keep top sellers and discontinue… more
- IBM (Austin, TX)
- …issues with minimal guidance. Be capable of handling any support ticket without direct assistance. Independently identify error sources and determine root ... causes by analyzing log files. Contribute to the ongoing development of KB articles that will benefit our customers. * Beyond 90 Days: Expanding Expertise Following the initial 90 days, the expectation will be to begin developing proficiency in the other… more
- Compass Group, North America (Houston, TX)
- …attractive and tasty. Tastes all prepared food items. + Uses established ticket collection procedures during service. Responsible for records from area worked during ... service periods. + Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. + Keeps refrigerators and storerooms clean and neat. Ensures food and… more
- Vestis Services (Houston, TX)
- …and support. + Genesys Cloud CRM integration (eg Oracle Teleservices) for ticket creation and full life-cycle management. + Seeking out and implementing continuous ... process improvement opportunities. + Supporting internal communications related to business improvements and processes, system upgrades, and enhancements. + Build and sustain working relationships within Customer Care and Financial Shared Services. +… more
- Carlson Waginlit Travel (Elmendorf, TX)
- …basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Escalate most complex bookings to ... more experienced staff * Assignments include both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date #LI-onsite No*experience in defense & government travel? No… more