- Cardinal Health (Austin, TX)
- …that support current and future Pharma business units + Monitors team's ticket queues be it ServiceNow/Jira and work thru tickets. **_Qualifications_** + Experience ... building and deploying containerized application via Helm Charts on Kubernetes running within GCP/AWS Clouds + Strong knowledge in standards / technologies that enable integration like Java, .Net, SQL, XML, WSDL, SOAP, REST APIs. + Hands on experience with… more
- Lone Star Legal Aid (Houston, TX)
- …diagnose and resolve basic hardware and software issues; provide helpdesk support via ticket system; assist in setting up and troubleshooting basic LAN and Wi-Fi ... networks; apply patches and updates as needed; document technical issues and solutions, and liaise with higher-level technicians for advanced troubleshooting; perform routine system checks, manage IT inventory, and monitor software and hardware updates; work… more
- HashiCorp (Austin, TX)
- …customers, 1 article per month. + Meet performance goals set by management for ticket closure per month, SLA, and CSAT. **What you'll need (basic qualifications)** + ... 5+ years of Support Engineering experience (or comparable customer-facing technical role), preferably for mission-critical software + Possess the following attributes: Confidence, Positivity and Adaptability. + Experience troubleshooting and resolving urgent,… more
- NRG Energy, Inc. (Houston, TX)
- …+ Quickly and effectively respond to questions and requests from the Field via our ticket queue and email. This could also include working with the field on the ... phone. + Review cost and operational trends and recommend improvements. In some cases, the employee will need to effectively manage related projects from cradle to grave. + Support the fleet's safety culture by providing trainings when requested. + Actively… more
- ASM Global (Houston, TX)
- …during events assisting guests with directions, event information, item checks, and ticket relocation. + Assist and bring resolution to guest issues and complaints, ... with empathy and a focus on satisfaction. Use supervisor support when necessary. + Provide guest and event information outside in information chairs. + Provide accommodation for wheelchairs, senior citizens, students and groups. + Assist with hospitality… more