- American Airlines (Richmond, VA)
- …and hop on board! **Why you'll love this job** The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. ... bargaining obligations._ + Issue, reissue and refund passenger tickets + Book, ticket and confirm flight reservations + Rebook passengers on oversold flights and… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to ... minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party. + Performs follow up on all incidents with customer to provide exceptional customer satisfaction. +… more
- M. C. Dean (Richmond, VA)
- …for corporate travelers. Manage reservations, extensions, travel changes, and ticket refunds. Skills require proficiency with Sabre, superior customer service, ... and the wiliness to work a flexible work schedule. Work at our office in Richmond, VA. EDUCATION 6-8 years of experience with a high school diploma 0-2 years of experience with a Bachelor degree RESPONSIBLE FOR: 1. Telephoning hotels and motels to substantiate… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to ... minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party. + Performs follow up on all incidents with customer to provide exceptional customer satisfaction. +… more
- Teleperformance USA (VA)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... on the first call as frequently as possible.** + **Open and manage trouble ticket system for user issues, Data Network, OS issues.** + **Be patient, courteous and… more