- Palo Alto Networks (Santa Clara, CA)
- …thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, ... process improvement and data automation (using LLMs for sentiment analysis or ticket categorization) to optimize costs and decrease turnaround time. + Balanced… more
- ManTech (Altadena, CA)
- …least 3 years of relevant experience. + Experience using the ServiceNow problem/ ticket management systems + Strong understanding of Apple 15.3.1 Sequoia + Experience ... more than 50% of the time + Constantly operates a computer and other office productivity machinery, such as a computer + The person in this position frequently… more
- General Dynamics Information Technology (San Diego, CA)
- …events alongside senior engineers. + Coordinate daily with NIWC engineers, program office staff, and Fleet users; produce concise status notes and technical minutes. ... **Skills:** Scripting fundamentals (PowerShell/Bash/Python), documentation discipline, and familiarity with ticket /change tools (Jira/ServiceNow). + **Certifications:** DoD 8140/8570 IAT II… more
- RTX Corporation (El Segundo, CA)
- …IT processes and procedures and other tasks as assigned. + Monitor trouble ticket system, troubleshoot and resolve issues. + Systems are operational 24x7 and ... to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or… more
- Providence (Anaheim, CA)
- …revenue cycle including insurance benefits investigation, prior authorizations, delivery ticket accuracy; evaluating new payer contracts; payer contract compliance; ... contract tracking; accounts payable process; customer service and reception; office supply management; telephone switchboard management; assuring key business… more
- CoreSite (Santa Clara, CA)
- …work with to resolve site issues based on agreed upon priorities. + Trouble ticket and remote hands management. + Fiber and Copper cabling terminations. + Circuit ... Excellent communication skills, both written and oral + Proficient with Microsoft Office (Word, Excel, PowerPoint) Abilities - + Ability to communicate effectively… more
- Cognizant (Mountain View, CA)
- …required from time to time. This is a hybrid role, and requires 2-3 days in office each week in Palo Alto. **Only local candidates will be considered that do not ... products) + Main tools: An Oracle Agile PLM instance, spreadsheets, internal ticket system and Bug tracker Deliverables + Create template BOMs and initial… more
- Amazon (Cupertino, CA)
- …balance. Most days, our teams are co-located in the Cupertino or Seattle office locations, but we're also flexible when people occasionally need to work from ... in the code review process, design discussions, team planning, and ticket /metric/COE reviews. - Improve and focus on operational excellence, constructively… more
- Brookfield Properties (San Ramon, CA)
- …Key Deliverables: + Ensure every task, incident, question or request has a ticket logged within your sphere of control, to drive ongoing analysis and understanding ... America. + Provide superior support and solutions for internal clients including office and site staff. What You'll Bring: + 5+ years helpdesk/deskside experience… more
- Carlson Waginlit Travel (Fort Bragg, CA)
- …basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Escalate most complex bookings to ... (KSAs)* . Detail-oriented . Good verbal and written communication skills . Basic MS Office A genuine passion for high-quality customer service - we care about our… more