- Live Nation (New York, NY)
- …prompt and courteous attitude + Guest Relations + Will Call Window + Running Ticket Program on Computer for Sales + Processing Opening and Closing Paperwork + ... Knowledge of Talent and Entertainment + Have a positive attitude + Keep a clean, well-groomed appearance WHAT THIS PERSON WILL BRING Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer… more
- MongoDB (New York, NY)
- …managing ticket SLAs, coordinating vendor services, planning and executing in- office events, and enhancing the employee and guest experience through thoughtful ... & Communication: + Maintain a centralized process for managing access control, office supplies, equipment requests, and ticket systems to streamline workflows… more
- Trustco Bank (Schenectady, NY)
- …+ Monitors branch connection status. + Debugs branches/departments computer problems via ticket system. + Debugs branches/departments phone problems via ticket ... via ticket system. + Debugs branches/departments printer problems via ticket system. + Assists branches/departments with software issues. + Setups and installs… more
- City Winery (New York, NY)
- …City Winery. This individual serves as a point of contact at the Box Office for purposes of general guest relations and support, ticketing, City Winery Rewards ... merchandise. The Concierge team member is responsible for maximizing ticket and retail merchandise sales, while serving as a...merchandise sales * Actively participate in and support box office staff duties as needed, including set up and… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... thinking, and problem-solving skills. - Lead daily team and ticket related activities, including ticket management and...INFORMATION To best serve the City we represent, Mayor's Office of Contract Services (MOCS) seeks individuals from a… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... issues at each stage. Manage daily team activities, including ticket management and escalations, setting goals for team members...INFORMATION To best serve the City we represent, Mayor's Office of Contract Services (MOCS) seeks individuals from a… more
- NTT America, Inc. (Yonkers, NY)
- …within the team.Operational Dispatch & Workflow Coordination + Oversee ticket dispatch, field technician assignments, and task prioritization using ServiceNow. ... timely completion. + Backfill Dispatcher role when needed, managing ticket queues and communications with stakeholders + ServiceNow &...on client requirements. For employees near an NTT DATA office or client site, in- office attendance may… more
- Guthrie (Cortland, NY)
- …for supervising the desktop support analysts, making work assignments, monitoring ticket queues and coordinating activities across the team to support critical ... team of desktop analysts by assigning work, setting priorities and reviewing ticket queues. + Provides analytical and technical expertise in the planning, design… more
- City of New York (New York, NY)
- …for technical assistance via phone, email, and in-person support. . Manage daily ticket queues and IT support email inboxes, ensuring quick resolution and high user ... satisfaction. . Prioritize ticket assignments, provide follow-up to users, and maintain a...selected candidates will be contacted. Appointments are subject to Office of Management & Budget approval for budgeted headcount.… more
- City of New York (New York, NY)
- …edit, and manage task sequences for automated OSD. - Review and monitor ticket queues, providing regular reports to clients and operations management. - Oversee ... day-to-day ticket activities, including change management, call monitoring, action planning,...Extensive support experience with Microsoft Operating Systems and Microsoft Office Suite, including MS Office 365 and… more