- NANA Regional Corporation (San Antonio, TX)
- …Serve as a liaison between the operations community and the Program Management Office (PMO) at all AFIN fielded locations. + Provide technical field representation ... Review Board (ERB). + Design Review Board (DRB). + Ticket Review and ARC Ticket Review. +...experience. + Microsoft Teams, Microsoft Suite of Tools, Microsoft Office 365 **Certifications:** + Information Assurance (IA) Technician (IAT)… more
- ASM Global (El Paso, TX)
- …direct patrons to appropriate destinations, ie concessions, restrooms, etc.Serve as ticket taker and/or usher distributing programs and escorting patrons to their ... event or at the facility. If necessary, escort disruptive individuals to security office and/or off premises.Report any problems concerning the event to the Event… more
- ProSphere Tek (El Paso, TX)
- …computing systems, printers and other peripherals + Analyze and report daily on ticket resolution to an established weekly ticket closure rate + Troubleshoot ... public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM) + Minimum high school diploma + Technical… more
- Ensono (Houston, TX)
- …project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and ... debugging tools + Knowledge in JCL + Knowledge of ISPF/TSO + Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or… more
- GovCIO (Austin, TX)
- …to attend the 1-week long training session in the Herndon, VA office . **Responsibilities** + Provide professional and timely technical support via phone, chat, ... ServiceNow ticketing portal for every call answered and according to defined ticket compliance requirements + Ask probing questions, listen, and record data capture… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, ... infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's… more
- Indorama Ventures (Dayton, TX)
- …and recording high-quality information and actions. Additionally, the technician monitors ticket queues, responds promptly to new requests, tracks outstanding calls ... Microsoft 365: Strong working knowledge of Outlook, Teams, OneDrive, SharePoint, Office applications, and mobile app management, including data protection and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …(via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, ... or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's...the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or… more
- Public Storage (Plano, TX)
- …and resolution. + **Team Task Management:** Oversee the PC Support ticket queue, ensuring timely and effective incident resolution and customer satisfaction. ... and maintenance of desktop hardware, software, and operating systems (Windows 11/10, Office 365, etc.). Steam line deployment packages using at-scale automation and… more
- Sunrise Senior Living (Frisco, TX)
- …(DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data ... sheets for the Dining Service Coordinator. + Collect meal ticket money and account for and process money in...general administrative duties as assigned. + Monitor and order office supplies as needed. + Track and disperse team… more