- ASM Global (Richmond, VA)
- …of events. MAJOR RESPONSIBILITIES: + Manage incoming patron calls, including inquiries, ticket exchanges, ticket fulfillment and customer service. + Make daily ... + Proficient in software applications, including but not limited to Microsoft Office Suite applications including Excel and Word. + Clear and concise verbal… more
- System One (Vienna, VA)
- …* Create and work on tickets in a service management application and monitor ticket queues * Create, manage, and coordinate end to end change tickets for all ... switches * Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing...up VLAN, WAP, and managing an internal and external ticket queue with vendors * Experience in administrative or… more
- Ensono (Richmond, VA)
- …project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and ... debugging tools + Knowledge in JCL + Knowledge of ISPF/TSO + Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or… more
- GovCIO (Richmond, VA)
- …to attend the 1-week long training session in the Herndon, VA office . **Responsibilities** + Provide professional and timely technical support via phone, chat, ... ServiceNow ticketing portal for every call answered and according to defined ticket compliance requirements + Ask probing questions, listen, and record data capture… more
- Amazon (Manassas, VA)
- …* Pick up inventory from data center to warehouse * Monitor transportation ticket queues * Transact inventory virtually within internal inventory systems * Operate ... Transportation Specialist transports inventory from location to location, reviews delivery ticket queues, and monitors ongoing demand. They ensure proper stock… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, ... infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …(via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, ... or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's...the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or… more
- Sunrise Senior Living (Fairfax, VA)
- …(DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data ... sheets for the Dining Service Coordinator. + Collect meal ticket money and account for and process money in...general administrative duties as assigned. + Monitor and order office supplies as needed. + Track and disperse team… more
- ENS Solutions (Reston, VA)
- …Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is ... with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for… more
- Red Hat (Richmond, VA)
- …+ Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management + Mentor and share knowledge with customers + Work ... across 40+ countries, our associates work flexibly across work environments, from in- office , to office -flex, to fully remote, depending on the requirements… more