- ManTech (Herndon, VA)
- …meeting customer expectations, and driving future demand + Review and track ticket processes and metrics working closely with functional leads ensuring tickets are ... Agile methodologies + Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint) + Prior or current experience...50% of the time. Occasionally move about inside the office to access file cabinets, office machinery,… more
- ManTech (Herndon, VA)
- …or exceed requirements + Maintain focus on metrics, review and track ticket processes working closely with functional leads ensuring effective tracking, actions, and ... Agile methodologies + Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint) + Prior or current experience...50% of the time. Occasionally move about inside the office to access file cabinets, office machinery,… more
- Xerox (Richmond, VA)
- …continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and ... and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and… more
- Bank of America (Richmond, VA)
- …Build software maintenance workflows + IBMLINK - Order software, Create IBM problem ticket , Research IBM software issues + RACF -Develop software security + SYSPLEX ... HERE . Bank of America is committed to an in- office culture with specific requirements for office -based attendance and which allows for an appropriate level of… more
- Chenega Corporation (Springfield, VA)
- …+ Run reports to determine malfunctions that continue to occur. + Create a ticket in the approved incident management system for all support calls received or route ... + Excellent skills in Microsoft Word, Excel, and other Office applications. + Experience working in a home office setting as well as the ability to train end… more
- Huntington Ingalls Industries (Fairfax, VA)
- …of various IT assets (eg, desktops, laptops). * Monitor and manage ticket queues related to hardware incidents, service requests, and asset inquiries. * ... hardware and software issues. * Familiarity with Active Directory and MS Office 365. * Demonstrated problem-solving skills and the ability to make decisions… more
- NANA Regional Corporation (Sterling, VA)
- …business needs, and the role may transition from remote to fully in- office . **Responsibilities** + Supports overall sustainment of DoD Emergency Management (EM) Mass ... management policies and procedures. + Administers and maintains the ticket management tool and promotes the proper use of...and the role may transition from remote to fully in- office . **Job ID** 2025-18283 **Work Type** Remote **Pay Range**… more
- Amazon (Manassas, VA)
- …that all information associated with the deliveries such as inventory tracking and Ticket updates are accurate to ensure equipment is ready for processing by end ... Work with and/or around moving mechanical parts - Occasionally work is in an office environment - Work overtime as required Perform the following tasks: - Lift loads… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to ... experience in: + Microsoft Windows Operating Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail...the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or… more
- PenFed Credit Union (Mclean, VA)
- …scores as required to ensure appropriate assessments. + Develop and maintain ticket escalation steps and contacts. Drive decision-making for incident resolution to ... job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working...with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to… more