- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to ... to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable… more
- IntelliDyne (Falls Church, VA)
- …an active DOD Public Trust or higher. + Familiar with all standard MS Office software systems and MS Project. + Possess knowledge of workstation administration and ... Foundations v4 desired. * Knowledge of Remedy, ServiceNow or other trouble ticket software. About Us IntelliDyne, LLC empowers government organizations through the… more
- Compass Group, North America (Bland, VA)
- …a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at ... attractive and tasty. Tastes all prepared food items. + Uses established ticket -collection procedures during service. Responsible for records from area worked during… more
- M. C. Dean (Falls Church, VA)
- …system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise ... + Open and transparent communication with senior leadership as well as local office management. **We offer an excellent benefits package including:** + A competitive… more
- S&P Global (Charlottesville, VA)
- …within the Onboarding team assisting management with key items such as ticket escalation, process improvements and liaison across the Product organization + Assist ... a strong understanding of process-based tools + Proficient user of Microsoft Office 365 + Intermediate SQL/ Google BigQuery knowledge + Power BI knowledge/experience… more
- SAIC (Hampton, VA)
- …clearance. + Knowledge of or experience with JIRA Service Desk (JSD) Trouble Ticket Reporting. + Ability to acquire Security+ certification. + Knowledge of or ... communication (written and spoken), and interpersonal skills. + Experience with MS Office applications. Preferred Skills & Experience: + Experience working in an Air… more
- Leidos (Fort Belvoir, VA)
- …problem resolution efforts and prevent widespread issues. Monitor Service Desk ticket trends in real time to identify problems and communicate accordingly. ... + Excellent written and verbal communications skills + Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint. + Able to interpret an… more
- Insight Global (Boydton, VA)
- …IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. Pay Range: $15/hr. - $22/hr. We ... (ex. Hard drives, solid state drives, etc.) Working within a ticket -based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during… more
- Chenega Corporation (Norfolk, VA)
- …problems of moderate complexity. + Responds to telephone, email and online ticket requests for technical support. + Documents, tracks, and monitors the problem ... and maintaining Windows 10/11 workstations. + Experience with installing and supporting Microsoft Office 2019 or higher. + Must have the proper and current cyber… more
- CoreSite (Reston, VA)
- …work with to resolve site issues based on agreed upon priorities. + Trouble ticket and remote hands management. + Fiber and Copper cabling terminations. + Circuit ... Excellent communication skills, both written and oral + Proficient with Microsoft Office (Word, Excel, PowerPoint) Abilities - + Ability to communicate effectively… more