- IntelliDyne (Falls Church, VA)
- …an active DOD Public Trust or higher. + Familiar with all standard MS Office software systems and MS Project. + Possess knowledge of workstation administration and ... Foundations v4 desired. * Knowledge of Remedy, ServiceNow or other trouble ticket software. About Us IntelliDyne, LLC empowers government organizations through the… more
- M. C. Dean (Falls Church, VA)
- …system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise ... + Open and transparent communication with senior leadership as well as local office management. **We offer an excellent benefits package including:** + A competitive… more
- S&P Global (Charlottesville, VA)
- …within the Onboarding team assisting management with key items such as ticket escalation, process improvements and liaison across the Product organization + Assist ... a strong understanding of process-based tools + Proficient user of Microsoft Office 365 + Intermediate SQL/ Google BigQuery knowledge + Power BI knowledge/experience… more
- Leidos (Fort Belvoir, VA)
- …problem resolution efforts and prevent widespread issues. Monitor Service Desk ticket trends in real time to identify problems and communicate accordingly. ... + Excellent written and verbal communications skills + Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint. + Able to interpret an… more
- Insight Global (Boydton, VA)
- …IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. Pay Range: $15/hr. - $22/hr. We ... (ex. Hard drives, solid state drives, etc.) Working within a ticket -based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during… more
- Chenega Corporation (Norfolk, VA)
- …problems of moderate complexity. + Responds to telephone, email and online ticket requests for technical support. + Documents, tracks, and monitors the problem ... and maintaining Windows 10/11 workstations. + Experience with installing and supporting Microsoft Office 2019 or higher. + Must have the proper and current cyber… more
- CoreSite (Reston, VA)
- …work with to resolve site issues based on agreed upon priorities. + Trouble ticket and remote hands management. + Fiber and Copper cabling terminations. + Circuit ... Excellent communication skills, both written and oral + Proficient with Microsoft Office (Word, Excel, PowerPoint) Abilities - + Ability to communicate effectively… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …our Huntsville, AL, Lafayette, LA, Knoxville, TN, Lebanon, VA, or Belton TX office ; however, a hybrid working model is acceptable. **Your future duties and ... information analysis of network traffic. . Assist analysts in investigation and ticket creation efforts. Provide daily monitoring and alerting of events that occur… more
- Humana (Richmond, VA)
- …Pilot and productionize GenAI-based assistants, bots, and copilots to support ticket triage, knowledge management and resolution workflows + Identify automation ... have the ability to provide a high speed DSL or cable modem for a home office . Associates or contractors who live and work from home in the state of California will… more
- GovCIO (Richmond, VA)
- …management, and proxy systems. + Perform Incident Response support by monitoring ticket system and taking appropriate actions on network related Incidents. + Manage, ... Python, PHP, Perl, Java Script, MySQL database. + Proficiency with Microsoft Office suite. + Familiarity with cloud service providers (AWS, Azure, Google Cloud).… more