- IntelliDyne (Falls Church, VA)
- …in commercial or government environment. + Familiar with all standard MS Office software systems and MS Project. + Possess knowledge of workstation administration ... ITIL Foundations v4 desired. * Knowledge of Remedy or other trouble ticket software. About Us IntelliDyne, LLC empowers government organizations through the delivery… more
- Imagine One Technology & Management (Norfolk, VA)
- …systems engineering process and software development tools + Use of Digital Program Office (DPO) SDLC tools like Service Now, Azure Dev Ops, Mendix, UIPath, Katalon ... operations. + System Administration - sys admin, help desk support, trouble ticket resolution. + Scaled Agile Framework (SAFe) certifications + Project Management… more
- CoreSite (Reston, VA)
- …work with to resolve site issues based on agreed upon priorities. + Trouble ticket and remote hands management. + Fiber and Copper cabling terminations. + Circuit ... Excellent communication skills, both written and oral + Proficient with Microsoft Office (Word, Excel, PowerPoint) Abilities - + Ability to communicate effectively… more
- House of Blues (Bristow, VA)
- …of client relationships + Act as a liaison with internal departments (ie Box Office , Finance, local marketers) along with Director of Sales and Service + Manage ... client requests for additional ticket purchases + Assist with the processing of tickets in Archtics + Maintain client email database and facilitate regular email… more
- Chenega Corporation (Fort Belvoir, VA)
- …and resolve service requests. If the request cannot be resolved, escalate the ticket to the appropriate Task Lead. Coordinate with other Desktop Support teams for ... with desktop software, including but not limited to Microsoft Office Professional, Microsoft Outlook, Internet Explorer, Adobe Acrobat Professional, Tumbleweed… more
- Koniag Government Services (Chantilly, VA)
- …milestones. + Document issues received via phone, email, and in-person in a ticket tracking system, analyze, and resolve issues as needed and following the standard ... service and organizational skills + Must be fully fluent in MS Office applications, including Outlook, Word and Excel **Our Equal Employment Opportunity Policy**… more
- CACI International (Springfield, VA)
- …obtain Poly. + Strong knowledge of Windows operating systems and Microsoft Office suite. + Familiarity with basic-complex networking concepts and troubleshooting. + ... RHEL, Windows, and/or Storage administration experience. + Experience working with trouble ticket reporting and tracking systems such as Service. + BA/BS (or… more
- Amazon (Arlington, VA)
- …Control/Intrusion Detection and CCTV Surveillance systems. - 2+ years with Microsoft Office tools. - 2+ years n security patrolling and reporting Preferred ... experience in with LENEL or C-cure systems - 1+ years experience with trouble ticket systems for access requests and extraction of performance metrics - 2+ years… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …on outstanding tickets dependent on third party action. Report to include ticket , item awaiting action, third party, duration and if known estimated resolution ... to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …request management; assist with basic administration such as workflow updates, ticket tracking, and reporting. + Deliver excellent customer service in responding ... to end user support request. + Apply basic coding/scripting (eg, JavaScript, HTML, or SQL) to automate tasks or enhance ServiceNow functionality. + Collaborate with senior analysts and IT teams to address user issues and implement minor system enhancements. +… more