- M. C. Dean (Charlottesville, VA)
- …for corporate travelers. Manage reservations, extensions, travel changes, and ticket refunds. Skills require proficiency with Sabre, superior customer service, ... and the wiliness to work a flexible work schedule. Work at our office in Charlottesville, VA. RESPONSIBLE FOR: 1. Telephoning hotels and motels to substantiate… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …on outstanding tickets dependent on third party action. Report to include ticket , item awaiting action, third party, duration and if known estimated resolution ... to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable… more
- V2X (Springfield, VA)
- …vulnerabilities via a government agreed format, such as a Help Desk ticket application, electronic mail, memorandum, etc. + Shall develop an annual compilation ... documents shall be presented in one of the following electronic formats: Microsoft Office version 2007 compatible (.docx, .xlsx, or .pptx) or the standard Portable… more
- Carlson Waginlit Travel (Quantico, VA)
- …basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares . Escalate most complex bookings to ... (KSAs)* . Detail-oriented . Good verbal and written communication skills . Basic MS Office A genuine passion for high-quality customer service - we care about our… more
- ProSphere Tek (Arlington, VA)
- …with desktop systems, printers, digital senders, mobile devices and other standard office equipment. + Complete basic hardware work as directed, such as cable ... input and update to standard operating procedures. + Conduct validation of ticket information to ensure completeness and accuracy and escalate issues via ticketing… more
- NANA Regional Corporation (Fredericksburg, VA)
- …on staff schedules, call volume and ticketing statistics. + Administer and maintain the ticket management tool and promote the proper use of the tool to ensure each ... Records, RTT, PCMD, mobile forensic reports, etc.). + Proficiency with Microsoft Office products; especially using Excel (ie how to import data, apply formatting… more
- Public Consulting Group (Richmond, VA)
- …actions taken, through to final resolution have been captured in the ticket . + Apply appropriate troubleshooting techniques. + Access knowledge bases, and frequently ... on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …the owning team(s) and follows through until the problem is resolved or a ticket has been created -Developers are expected to support an on-call rotation for ... to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable… more
- NANA Regional Corporation (Fredericksburg, VA)
- …on staff schedules, call volume and ticketing statistics. + Administers and maintains the ticket management tool and promote the proper use of the tool to ensure ... demonstrate excellent customer service centric attitude. + Be proficient with Microsoft Office products; especially using Excel (ie knows how to import data, apply… more
- TekSynap (Arlington, VA)
- …circuits under PPTCF purview. + Prepare and maintain monthly reports on trouble ticket status, circuit history, and trend analysis. + Ensure compliance with DISA ... to perform the essential functions. + Location: Arlington, VA + Type of environment: Office + Noise level: Medium + Work schedule: Schedule is day shift Monday -… more