- Stony Brook University (Stony Brook, NY)
- …details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. + Provide first ... Desk Knowledge Base system or SOP. **Qualifications** **Required Qualifications:** + Associate 's Degree in Information Technology or technical degree. **OR** + At… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's strategic priorities, engage… more
- Custom Computer Specialists (Huntington, NY)
- Associate Systems Engineer Location Huntington, NY Company Order Number 2889 # of openings 1 Apply Now ... for a motivated technical professional to join our team as an Associate Systems Engineer! This person is responsible for providing network configuration, server… more
- City of New York (New York, NY)
- …to candidates who are permanent in the civil service title of Principal Administrative Associate III or the comparable civil service title of Staff Analyst II. The ... Office of Chief Operating Officer/Executive Deputy Commissioner (COO) is...onboarding, ID appointments, desk assignments and set up, service ticket issues, and related day to day operations. -… more
- MTA (New York, NY)
- …GCT Terminal Appearance Unit in the event of any absence or vacancies. + Liaison to Ticket Office Unit to assist and manage the ticket selling operations in ... Railroad Location: New York, NY, United States Regular/Temporary: Regular Department: Stationmasters Office - GCT Date Posted: Oct 10, 2025 Description Job Title:… more
- Trustco Bank (Monroe, NY)
- …+ Monitors branch connection status. + Debugs branches/departments computer problems via ticket system. + Debugs branches/departments phone problems via ticket ... via ticket system. + Debugs branches/departments printer problems via ticket system. + Assists branches/departments with software issues. + Setups and installs… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... and the unique issues at each stage. Manage daily team activities, including ticket management and escalations, setting goals for team members where needed and being… more
- FirstLight Fiber (Albany, NY)
- …and collaborate in troubleshooting where that be with Field Services or back- office Engineering. * Trouble ticket handling (create, resolve, escalate and ... services) * Assigned follow up with tickets after active investigation completed & ticket status is monitoring or needing follow up after repair restoral completed.… more
- Pacific Program Management (New York, NY)
- …platforms. Supports move and launch projects as needed. *This position is required in office a minimum of 4 days a week. Key responsibilities * SIM ticket ... deployment by scheduled date. Quality Control and close out ticket prior to Service Line Agreement expiration. * Manage...2-5 years of related experience * Proficiency with Microsoft Office Suite, Microsoft Project, Microsoft Visio, and other data… more
- Guthrie (Cortland, NY)
- …for supervising the desktop support analysts, making work assignments, monitoring ticket queues and coordinating activities across the team to support critical ... + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + Supervise and responsible for… more
