- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …the knowledge management system, documents all steps taken to resolve in the incident ticket and escalates to the responsible party in order to minimize the amount ... steps taken using the knowledge articles in the problem ticket . + Adheres to Service Desk ticket ...+ Other supporting duties as directed. **Minimum Qualifications** + Associate or Bachelor's degree in Computer Science, Information Technology,… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking a candidate for a Technical Project Manager/Cyber Security Associate to join our Health Informatics Product line, in the Office of ... + Establish and maintain process for Product Line SNOW ticket tracking and collaborate with SMEs to automate SNOW...+ Intermediate proficiency in all of the major Microsoft Office Suite of tools. + Experience using Jira in… more
- Sciolex Corporation (Chantilly, VA)
- …changes and revisions + Prepare the corporate network for a multi- office , multi-location architecture + Document and maintain corporate network deployment and ... scanners, or handheld devices + Create IT tickets using ticket -tracking software and update the status of each ...35-45 lbs. and carry to other locations within the office . Preferred Qualifications: + Experience with NIST SP 800-171… more
- Chenega Corporation (Arlington, VA)
- …services, diagnosing and resolving issues on unclassified and classified office information systems. + Provides support for implementation, troubleshooting, and ... solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized...steps taken. + Other duties as assigned. **Qualifications** + Associate 's degree. Can be substituted with 2+ years of… more
- Microsoft Corporation (Dulles, VA)
- …core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a ... input or coordination with appropriate program managers and direct-line management for ticket assignment automation to provide direction as needed, to ensure work is… more
- ASM Global (Richmond, VA)
- Description POSITION: Group Sales Associate DEPARTMENT: Marketing REPORTS TO: Group Sales Manager FLSA STATUS: Non-Exempt Part-Time ASM, the leader in privately ... of events. MAJOR RESPONSIBILITIES: + Manage incoming patron calls, including inquiries, ticket exchanges, ticket fulfillment and customer service. + Make daily… more
- Ensono (Richmond, VA)
- …project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and ... debugging tools + Knowledge in JCL + Knowledge of ISPF/TSO + Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or… more
- Lowe's (Richmond, VA)
- …goals and demonstrating effective behaviors + Fosters an environment of associate growth and development, ensuring associates are confident and competent to ... their job through coaching and regular performance feedback + Identifies any associate relations concerns and takes the appropriate action as needed, including… more
- ENS Solutions (Norfolk, VA)
- …Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is ... with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for… more
- LinkedIn (Manassas, VA)
- …work location of this role is on-site, meaning it will be performed in the specified office on a full-time basis due to the business needs of the team. This role may ... break-fix repairs but also acts as a critical escalation point for Associate Hardware Engineers and contracted Data Center Technicians, ensuring strict adherence to… more