- Ensono (Richmond, VA)
- …software. + Follow and understand the companies change control process. + Meet ticket SLA requirements. + Complete internal / external reporting. + Mentor less ... of related experience with a bachelor's degree. + Experience with Microsoft office products (Outlook, Word, Excel) + Strong written and verbal communication skills… more
- NANA Regional Corporation (Fredericksburg, VA)
- …system resources, or questions on the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution steps ... volume and ticketing statistics. + Administers and maintains the ticket management tool and promote the proper use of...customer service centric attitude. + Be proficient with Microsoft Office products; especially using Excel (ie knows how to… more
- House of Blues (Bristow, VA)
- …of client relationships + Act as a liaison with internal departments (ie Box Office , Finance, local marketers) along with Director of Sales and Service + Manage ... client requests for additional ticket purchases + Assist with the processing of tickets...assigned by management WHAT THIS PERSON WILL BRING + Associate degree minimum + Bachelor degree preferred + Strong… more
- Chenega Corporation (Fort Belvoir, VA)
- …and resolve service requests. If the request cannot be resolved, escalate the ticket to the appropriate Task Lead. Coordinate with other Desktop Support teams for ... with desktop software, including but not limited to Microsoft Office Professional, Microsoft Outlook, Internet Explorer, Adobe Acrobat Professional, Tumbleweed… more