- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- Computer Equipment Support Operations II Location VA - Fort Eustis Job Code 13110 # of openings 1 Apply Now ... Companies (FOCs) is looking for a Computer Equipment Support Operations II to support our government customer in Fort...into the Remedy action request system to create a ticket that describes the work to be performed. +… more
- General Dynamics Information Technology (Mclean, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means connecting and ... improving how agencies operate. We are seeking a proactive and customer-focused IT Operations Manager to oversee our frontline IT support team. This role combines… more
- CoreSite (Reston, VA)
- …Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities. + ... Trouble Ticket Management + Work Order Completion Process + Infrastructure projects (Internal/Customer) + Cage Build-Outs + Overhead Installations + Rack and Stack +… more
- Amazon (Arlington, VA)
- …enterprises, and leading government agencies-to power their infrastructure. The AWS RI Operations Team is in need of a driven, analytical, and process-oriented ... for improvement, has experience meeting strict SLAs, is comfortable working from a ticket queue, and has a passion for accuracy. This position requires that the… more
- CVS Health (Richmond, VA)
- …Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial Product organization by maintaining the ... responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating understanding of applications and processes.… more
- SAIC (Mclean, VA)
- …Intelligence Program in Bethesda, MD or McLean, VA to support the operations , maintenance of a complex, hybrid on-premises and cloud enterprise IT environment. ... As a Network Administrator supporting Network Operations , you'll be challenged with enterprise support problems where...Network team members, you will be expected to coordinate ticket acceptance and resolutions. You will support the development… more
- M. C. Dean (Vienna, VA)
- …will be part of a dynamic team responsible for design, implementation, operations & maintenance, and cybersecurity for large complex resilient hardware and ... gaps in service. This position falls under the supervision of the Operations Manager. Main responsibilities include: + Answers network support phone calls from… more
- General Dynamics Information Technology (Arlington, VA)
- …Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of ... and phone support service to 4,000 end-user community. + Perform trouble ticket action to include updates with quality notes, customer communication, and resolution… more
- V2X (Virginia Beach, VA)
- …V2X intends to welcome the Surveillance Towed Array Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) ... program to our extensive portfolio of similar Operations and Maintenance / Sustainment (O&M/S) programs. We offer...networks onboard SURTASS Vessels. + Utilize the WILD trouble ticket application to log all maintenance trouble tickets for… more
- CACI International (Sterling, VA)
- …assess system data, analyze error logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket queues + Interact ... teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed systems. **What you'll get to do:**… more