• Portfolio Manager

    CACI International (Sterling, VA)
    …assess system data, analyze error logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket queues + Interact ... teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed systems. **What you'll get to do:**… more
    CACI International (08/08/25)
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  • Tier II Helpdesk Lead Central Area Business (CAB)…

    Competitive Range Solutions, LLC (Arlington, VA)
    …Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of the Technical Control Facility Helpdesk at the Pentagon Primary Technical ... team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity maintenance, and technical guidance for Pentagon… more
    Competitive Range Solutions, LLC (08/07/25)
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  • Desktop Support Technician

    Leidos (Virginia Beach, VA)
    …backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk, and data transport. Ultimately, Leidos will support ... such as raised floors or communications closets; noisy environments, such as data centers and operations centers; and be able to stand or sit for 8 hours at a time.… more
    Leidos (08/15/25)
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  • Enterprise Platforms BI Administration Lead…

    Fannie Mae (Reston, VA)
    …ensuring the reliability, security, and efficiency of business intelligence operations through a combination of infrastructure management, automation, and compliance ... OS patching and Desktop upgrade initiatives, while managing change, incident, and ticket workflows (Splunk, CLAM, ITSR) to ensure system stability. * *Governance &… more
    Fannie Mae (07/11/25)
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  • Collaboration Managed Services Engineer (L4)

    NTT America, Inc. (Richmond, VA)
    …Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with ... tickers in unique and complex client environments. + Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down… more
    NTT America, Inc. (07/24/25)
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  • Program Manager

    TekSynap (Arlington, VA)
    …and continuous improvement initiatives. + Provide oversight for service desk operations , ensuring 24x7x365 coverage for critical and high-priority incidents. + ... teams. + Monitor service desk metrics, including average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates. +… more
    TekSynap (07/16/25)
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  • Equipment Operator 1

    M. C. Dean (Caroline County, VA)
    …and timely manner. * Pull the correct material that is requested through a transfer ticket for shipping. * Secure freight in or on various types of vehicles. * ... leaves the warehouse and write it on the pull ticket and material. ( If a scale is present)...while maintaining a professional and courteous image. 1. Controlling operations of a forklift and pallet jack. 2. Basic… more
    M. C. Dean (07/15/25)
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  • Manager, Mainframe Systems Programming

    Ensono (Richmond, VA)
    …project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and ... Logical DBA experience + 5+ years of related experience within an IT Operations environment with a bachelor's degree. Relevant work experience will be considered in… more
    Ensono (06/26/25)
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  • SURTASS Field Support Team (FST) Technician

    V2X (Virginia Beach, VA)
    …V2X intends to welcome the Surveillance Towed Array Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) ... program to our extensive portfolio of similar Operations and Maintenance / Sustainment (O&M/S) programs. We offer...develop schedules for implementation. + Utilize the WILD trouble ticket application to log all maintenance trouble tickets for… more
    V2X (08/14/25)
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  • SURTASS Field Support Team (FST) Manager

    V2X (Virginia Beach, VA)
    …V2X intends to welcome the Surveillance Towed Array Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) ... program to our extensive portfolio of similar Operations and Maintenance / Sustainment (O&M/S) programs. We offer...Responsible at the program level for the WILD trouble ticket application to log all maintenance trouble tickets for… more
    V2X (08/14/25)
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