- Leidos (Reston, VA)
- …is seeking an **Tier 2 Helpdesk Specialist** to support large-scale migration and operations on a large, high-profile DOD contract in **Reston, VA.** The I3TS ... Responsibilities** + Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments deskside or remotely, as necessary. + Correlate events and… more
- System One (Ashburn, VA)
- …Type: Multiyear Contract Description A General Coordinator Operator ensures smooth operations across the IT department. They handle coordination tasks between ... and Thin Client devices + Experience in document operating procedures and adept ticket notation ability + Experience with ServiceNow or equivalent ticketing system +… more
- General Dynamics Information Technology (Falls Church, VA)
- …to support the Infrastructure Management Monitoring Team's enterprise System Center Operations Manager (SCOM) environment. This role is critical to maintaining the ... and support change management activities. + Provide senior-level technical support while monitoring ticket queues to meet or exceed SLAs. + Review and update SCOM… more
- Ferguson Enterprises, LLC. (Chantilly, VA)
- …to lift items that weigh up to 50lbs + A background in warehouse operations and logistics, including shipping, receiving and delivery is a plus + Strong communicator ... customer, which includes assistance with loading and unloading and ensuring delivery of ticket with material + Pick up customer returns, validating product match for… more
- CACI International (VA)
- …members closely interact with the government customer to achieve system objectives, provide ticket updates, and system status updates. Tier 3 members are expected to ... and firewalls. * Be responsible for monitoring system performance, IT system operations and storage utilization. * Plan for necessary hardware or software upgrades… more
- Lockheed Martin (Arlington, VA)
- …robotics, artificial intelligence, command & control, human\-machine symbiosis, spectrum operations , hypersonics and cyber\. ATL engineers and scientists develop and ... track mobile devices; Monitor and address facility requests through automated ticket system; Track and maintain maintenance agreements Support ESH requirements and… more
- CACI International (VA)
- …closely interact with the government customer to achieve system objectives, provide ticket updates, and system status updates. Candidates are expected to be on-call ... other information technology products or services required to support the operations and maintenance environment. * Help develop, document, communicate, and enforce… more
- Datavant (Richmond, VA)
- …support specialist to become a valuable part of our expanding Digital Operations team. Our focus involves maintaining, improving, and supporting our digital products ... connections and understanding the client's systems and workflows + Monitor internal ticket queue and research requests to determine the type of actions needed.… more
- ARCO (Richmond, VA)
- …opportunity to manage all of the administrative tasks associated with construction and field operations for your project from day one. Our goal will be to empower ... allowance, per diem, and living expenses on traveling jobs + An airplane ticket home every 2 weeks when traveling + Business expenses and mileage reimbursement… more
- ICF (Reston, VA)
- …for each year of experience) + 5+ years of related experience supporting IT operations and working in a call center type environment. + 5+ years of experience ... desktop support using BeyondTrust (Bomgar) experience + Used a formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow.… more
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