- NASCO (Boston, MA)
- …resolve system performance issues by facilitating meetings, managing and allocating the ticket workload based on the review of technical design documents, and ... customers for assigned business area regarding system functionality. + Performs the Operations Support role (as applicable). + Reviews results to determine if there… more
- Evolent (Boston, MA)
- …directly to the Manager , Utilization Management. In support of our daily operations this individual also works with our clinical team, which includes our medical ... address barriers to generating cases for clinical review and following the ticket through to completion. + Addressing requests promptly and courteously, honoring… more
- Eastern Bank (Boston, MA)
- …for the SailPoint IdentityNow platform including platform connectors and integrations, managing ticket queues and requests as necessary to meet SLA's. + Work with ... be analytical, well-organized, and self-directed. + Makes recommendations to the manager on complex, multifaceted decisions. + Independently drives and coordinates… more
- Beth Israel Lahey Health (Boston, MA)
- …referrals for nutrition visits from physicians, collecting copays, entering visit ticket entry and using appropriate ICD codes for billing and reimbursement. ... difficult and/or unpredictable situations. Work progress is monitored by supervisor/ manager . **Written Communications:** Ability to communicate clearly and effectively… more
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