- Eliassen Group (Sacramento, CA)
- …+ Interface with the customer, level 1 support and engineering through the ticketing system + Present high priority tickets progress status to customers + ... Coordinate, coach and train support and field engineers + Document known errors, standard solutions and workarounds in a knowledge database. Communicate the root cause analysis as well as provide information to the L1 support teams + Help designing, testing… more
- Insight Global (Orange, CA)
- …of experience supporting a Windows environment - 4+ years of experience with a ticketing systems - Enterprise Experience - 2+ years of experience within a Hospital ... Environment - Covid-19 Vaccine and Booster - Flu Shot / Open to wearing a mask during flu season - Valid Driver's License - High School diploma - Strong communication skills - A+, N+, S+, or CCNA Certification - ServiceNow Experience more
- ManpowerGroup (Agoura Hills, CA)
- …verbal communication skills in English + Experience with ERP systems and customer service ticketing platforms If this is a role that interests you and you'd like to ... learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work… more
- Warner Bros. Discovery (Burbank, CA)
- …and WBD Screeners platforms. + Delivers assistance through multiple channels, including ticketing systems, chat and email. + Conducts QA and UI application testing ... as it pertains to access or site function and collaborates with Product and SIE teams to implement bug fixes and ensure timely resolution of user issues. + Reviews and approves site access applications, ensuring compliance with security protocols. Manages… more
- Precision Resource (Huntington Beach, CA)
- …Support mobile and tablet devices such as IOS & Android devices. + Log into ticketing system\ daily to track active issues until closure. + Promote IT policies and ... procedures. + Deployment of desktops, laptops and other technical equipment. + Collect and document information pertaining to inventory and asset tracking. + Assist in the development of the customer solutions knowledge base. + Identify process improvements to… more
- American Express Global Business Travel (Sacramento, CA)
- …multi-tasking and prioritizing of workload whilst ensuring maximum quality + Fares & Ticketing knowledge - including RTW and complex fares + Knowledge of products ... including car service, hotels and rail + Domestic & International destination/geographical knowledge + Maintaining up to date knowledge of international travel notifications and guidelines as per government/client rulings + Demonstrated understanding of the… more
- Red River (Santa Clarita, CA)
- …quickly. + Experience working with ServiceNow or similar enterprise ticketing systems, including adherence to KBAs, Ticket/Queue Management, SLA compliance, ... and escalation workflows. **Preferred Education/Certification/Experience: ** + Exposure to network basics, such as VLAN concepts, port activation checks, and LAN/Wi-Fi troubleshooting before escalation. + Strong understanding of ITIL practices, especially… more
- Rubrik (Sacramento, CA)
- …with customers' existing environments (hypervisors, storage, networking, identity, ticketing /ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + ... Collaborate cross-functionally to create delivery playbooks, runbooks, technical implementation guides, and use case collateral for internal and partner teams (MSPs/MSSPs, Tech Alliances, GSIs/SIs). + Define and document service descriptions, RACI matrices,… more
- Rubrik (Sacramento, CA)
- …repositories used by Commercial Legal; (iii) managing Commercial Legal's front door ticketing system and engaging with the internal sales clients; (iv) supporting ... Commercial Legal's sales clients with their day-to-day questions; (v) and post-signature contract management. This role will not involve pre-signature contract review or negotiating. We are open to in-person or full-time remote for this position in the US only… more
- Kohl's (Redondo Beach, CA)
- …pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of ... associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards + Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible… more