- SHI (Sacramento, CA)
- …user/practitioner experience + Vendor platform purchasing & deployment experience + IT ticketing software experience + Candidate will be expected to understand all ... aspects of the hardware and software lifecycle - from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes \#LI-AR115 The estimated annual pay range for this position is $70,000 -… more
- CIO Solutions (Santa Barbara, CA)
- …one or more of the following: + Remote management and monitoring tools + Ticketing systems + Backup devices + Power supplies + APs, firewalls, routers, switches, ... network printers + Must work well with little supervision individually and in a team environment + Possess excellent verbal and written communication skills + Be available for on-call and after-hours support responsibilities + Customer-oriented and friendly… more
- RTX Corporation (Beale AFB, CA)
- …to the Original Equipment Manufacturer (OEM) and stakeholders through incident ticketing systems. + Conducting in-depth analysis, diagnostics, and fault isolation ... for the DCGS software and systems. + Support SIGINT post-upgrade efforts, in accordance with (IAW) technical data, tactics, techniques, and procedures (TTPs), and operating instructions (OIs). + Performing pre-mission configuration tasks, including system… more
- Public Consulting Group (Sacramento, CA)
- …Grafana (optional), M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing (ServiceNow/Jira). + Valimail **Education** + Bachelor's in Computer Science, ... Information Systems, or equivalent experience. Comparable experience substitutes for degree. **Certifications (Preferred but not required)** + AWS Certified Cloud Practitioner (CLF-C02) + Microsoft 365 Certified: Messaging Administrator Associate (MS-203). +… more
- Pinkerton (San Jose, CA)
- …+ Assign and resolve system user issues as they arise through the system ticketing process. + Perform audits of systems and policies and maintain tracking lists of ... all system issues proactively while implementing solutions along the way. + Communicate internally with other technology partners, Project Leads, and externally with integrators. + Provide system support to integrators on security technologies, including… more
- University of Southern California (Los Angeles, CA)
- …supervisor or technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health Sciences IT ... problem and ticket tracking procedures. + Provides User Account provisioning services, as required by creating and updating user accounts via Active Directory. + Install software via Active Directory or System Center Configuration Management (SCCM). Provide… more
- Insight Global (Santa Clara, CA)
- …systems o Ability to read and interpret electrical/mechanical schematics o Bug/ ticketing system experience * Engineering degree * Prior experience with the ... This person will: . Manage project scope, schedules, risks, and interdependencies across hardware, software, and validation teams. . Collaborate with product management and engineering leads to define requirements, success metrics, and deliverables. .… more
- Palo Alto Networks (Santa Clara, CA)
- …your individual workflow and maintain a current ticket queue using our IT ticketing system. + Provide comprehensive mobile support for both iOS and Android devices. ... + Cultivate and maintain productive, professional relationships with our user base, especially our VIPs. + Offer critical IT support for large company meetings, including full audio-visual operational functions and support. + Participate in an on-call rotation… more
- RTX Corporation (Beale AFB, CA)
- …to the Original Equipment Manufacturer (OEM) and stakeholders through incident ticketing systems. + Conducting in-depth analysis, diagnostics, and fault isolation ... for the HBS software and systems. + Support SIGINT post-upgrade efforts, in accordance with (IAW) technical data, tactics, techniques, and procedures (TTPs), and operating instructions (OIs). + Performing pre-mission configuration tasks, including system… more
- RxBenefits (Los Angeles, CA)
- …the internal/external customer service provided via the Broker Info inbox and JIRA ticketing system, ensuring requests are met with accurate and timely responses + ... Development and performance management of 2-3 commissions team members + Active participation in weekly Commission team meetings and bi-weekly Departmental meetings + Serving as an accounting liaison in commission-related discussion with other departments… more