- Lumen (Sacramento, CA)
- …Strong customer service, off-hours availability, and proficiency in internal tools and ticketing systems are essential to success in this role. **The Main ... Responsibilities** + Lead the configuration, maintenance, and troubleshooting of complex multi-vendor network environments, including Juniper SRX/MX, Cisco IOS/Meraki, FortiGate, SDWAN, and Metro Ethernet platforms. + Utilize SolarWinds and other advanced… more
- Atlas Technica (CA)
- …Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules ... and guidelines of the organization + Adherence to strict change control procedures Requirements: + 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) + End User Support / Desktop Support: Microsoft Windows, Microsoft… more
- House of Blues (CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Lumen (Sacramento, CA)
- …and during holidays. + Maintain proficiency with internal tools and ticketing systems, and contribute to continuous improvement through coaching, documentation, and ... knowledge transfer. + Ability to identify and resolve customer reported trouble. + Takes full ownership and accountability in areas assigned. Takes independent action and rarely requires guidance, often proactively take the lead on technical issues/concerns.… more
- Lumen (Sacramento, CA)
- …24x7 call center environment. + Proficient in using internal tools and trouble ticketing systems. + Willingness to work off-hours, on-call, and during holidays. + ... Demonstrated leadership in mentoring, training, and coaching team members. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location.… more
- Insight Global (San Mateo, CA)
- …Ivanti, or other end point management systems. Experience with enterprise ticketing systems (eg, ServiceNow, Remedy, JIRA). Solid understanding of Active Directory ... and Exchange user/mailbox administration. Strong hardware troubleshooting skills (laptops, desktops, and printers). Ability to analyze logs, error messages, and test results to diagnose issues. Education and Certifications Associate degree in Information… more
- Live Nation (Beverly Hills, CA)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to… more
- RTX Corporation (San Jose, CA)
- …findings. Perform patching and upgrades to storage infrastructure components. Leverage ticketing system to resolve incidents submitted by end users. Monitor and ... migrate data in alignment with organizational data management goals. Qualifications You Must Have: Typically requires a University degree or equivalent experience and a minimum of 8 years of prior relevant experience or an Advanced Degree in a related field… more
- GovCIO (San Bernardino, CA)
- …researching and resolving technical problems received via the ServiceNow ticketing system. + Interact with network services, software systems engineering, ... and/or applications development to restore service and/or identify and correct core problems. + Recommend systems modifications to reduce user problems. + Perform routine system maintenance and analysis functions, including hardware configurations and adding,… more
- Live Nation (Beverly Hills, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more