- Atlas Technica (CA)
- …Engineers + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules and ... guidelines of the organization + Adherence to strict change control procedures Requirements: + The ideal Sr. Systems Engineer will possess 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) + End User Support /… more
- M. C. Dean (San Jose, CA)
- …escalation is required. + Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps ... prior to completing ticket and or escalating to next level of support. + Monitor Enterprise system status for problems such as network outages and or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required. +… more
- Burlington (Los Angeles, CA)
- …to the Buying team, setting up new vendors with routing guides and pre- ticketing information. + Collaborate for success; teamwork is key to success and you ... will work with several functional areas within the department for input, ideas, and to execute your assignments. **You'll Come With** + Bachelor's degree in a relevant field (Merchandising and/or Business). + Advanced proficiency in Microsoft Excel including… more
- Amazon (Santa Clara, CA)
- …to after-hours emergencies. . Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. . ... Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: . Walk jobsites in uneven terrain and work at heights and from ladders. . Regularly walk, use hands and fingers,… more
- ABM Industries (Los Angeles, CA)
- …incidents, or violations to management. + Operate handheld devices or systems for ticketing , validation, or reporting. + Provide coverage for absent staff and adjust ... staffing as needed. + Maintain a professional and courteous demeanor at all times. **Qualifications:** + High school diploma or equivalent. + 1-2 years of experience in parking operations or customer service. + Leadership or supervisory experience preferred. +… more
- Identiv (Santa Ana, CA)
- …that can be answered by referring to the product documentation/ ticketing system. Troubleshooting may include simple reproductions, installations, configurations and ... escalation of issues to Level III as necessary to resolve customer issues. Essential Functions * Receive inbound customer technical support calls via a phone and email queue; utilize trouble ticket application and databases to manage and resolve the customer… more
- OSI Digital (Irvine, CA)
- …configuration, software installation + Adept at M365, Windows, Active Directory, ticketing systems + Provide troubleshooting and support to end users on ... a variety of issues- incidents and problems + Provide technical assistance to the customer (Examples) - Password reset - Account information - Case number information - Adobe Reader issues - Brower issues - Technical computer issues - Internet connectivity +… more
- City and County of San Francisco (San Francisco, CA)
- …consequences of violation. 7) Enforces college policies as necessary (eg student ticketing , disciplinary issues, etc.) for the purpose of implementing campus Police ... Department processes and student code of conduct. 8) Escorts students assigned personnel and/or visitors for the purpose of providing direction, ensuring safety, and providing site security. 9) Initiates necessary disciplinary action for the purpose of… more
- World Insurance Associates, LLC. (Santa Barbara, CA)
- …Accounting departments. + Monitor general department email inboxes and/or department ticketing system reports to assure timely response or escalation if necessary ... to inquiries and information received. + Provide support, education, and guidance to Financial Representatives and their staff as it relates to business processes, firm policies and procedures, industry rules, and other general inquiries. + Assist management… more
- Intuit (Mountain View, CA)
- …designing and scaling operational processes and systems (eg, LMS, CRM, support ticketing , Service Now, payment systems). + **Agile Operations:** A strong Agile Scrum ... and PMP background, with hands-on expertise in Jira to manage projects and align cross-functional teams effectively. ( JIRA, JIRA Align) Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will… more