- PSI Services (Sacramento, CA)
- …operational budget. + Ensure staff resolve client inquiries and complaints through use of ticketing platform in a timely manner. + Coach, mentor, develop and lead a ... diverse team of on-site and remote employees. + Assist and collaborate with department leadership regarding staff, daily operational tasks, and management of existing licensure client relationships. + Sense of urgency and accountability for responding to… more
- House of Blues (Beverly Hills, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Zoom (San Jose, CA)
- …of omni-channel contact center solutions (Zoom Contact Center), support ticketing systems (ServiceNow), and customer service automation platforms. Responsibilities + ... Designing and maintaining solutions in CSM and Knowledge Management modules, including case lifecycle customizations, SLAs, playbooks, Widgets, and ServicePortals + Implementing and manage Business Rules, ACLs, UI Policies, and other platform logic. +… more
- Robert Half Technology (Los Angeles, CA)
- …performance and refine strategies. + Partner with venue operators, GMs, and ticketing teams to create premium and personalized offerings. + Provide leadership and ... guidance to local marketing teams on personalization strategies and tools. + Collaborate with operations and booking teams to enhance consumer experiences. For immediate consideration, direct message Reid Gormly on LinkedIN and Apply Now! Requirements… more
- Atlas Technica (CA)
- …Engineers + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules and ... guidelines of the organization + Adherence to strict change control procedures Requirements: + The ideal Sr. Systems Engineer will possess 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) + End User Support /… more
- Ralliant (Sacramento, CA)
- …of how software systems support a services business (eg, service scheduling, ticketing , quoting, billing) + Experience working with MS Dynamics or other ... ERP/CRM/service management platforms strongly preferred + Proven ability to prioritize and manage a roadmap of enhancements across multiple stakeholders. + Excellent communication and collaboration skills with both business and technical audiences. + Strong… more
- Live Nation (Mountain View, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- House of Blues (Mountain View, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Insight Global (Irvine, CA)
- …configuration, and Active Directory. Familiarity with ServiceNow or similar ticketing systems. Excellent communication and customer service skills. Proven ability ... to work effectively in a team-oriented, "work hard, play hard" culture. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment… more
- Robert Half Technology (San Jose, CA)
- …skills for both hardware and software issues. * Familiarity with service desk ticketing systems. * Hands-on experience with tools such as Okta, Zoom, and Slack. ... * Excellent customer service and communication skills. * Ability to document solutions effectively for knowledge-sharing purposes. * Willingness to travel to different sites as required. Technology Doesn't Change the World, People Do.(R) Robert Half is the… more