- SAIC (San Diego, CA)
- …desk procedures. + Log all help desk/networking monitoring interactions in HELIX ticketing system. + Redirect problems to appropriate resources. + Identify and ... year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems. + Strong Oral and written communication skills. + Customer Service… more
- ASM Global (Fresno, CA)
- …+ Accurately complete ticket sale transactions using the computerized Ticketmaster ticketing system, with cash, credit cards, coupons and/or vouchers from box ... box office duties as assigned by management. + Bilingual, a plus. Box Office/ Ticketing Experience, a plus. Direct Customer Service, a plus. WORKING REQUIREMENTS TO… more
- The Walt Disney Company (Burbank, CA)
- …from clients across the Studio via calls, direct requests, emails, and ticketing systems. + Answer phones/emails from stakeholder requestors and communicate status. ... project KPIs and dashboards. + Update tasks in project management and ticketing tools (eg, Smartsheet, JIRA, Jira Service Management, Scheduall). + Communicate… more
- Ross Stores, Inc. (Perris, CA)
- …Tilt Tray, Garment on Hanger, Put To Light/Put To Voice picking, Ticketing \)\. * Comprehensive understanding and ability to troubleshoot hardware/software on the ... following deployed components: RF client devices, ticketing systems, label platforms, time keeping, backup environments and telephony systems **COMPETENCIES** :… more
- Ross Stores, Inc. (Moreno Valley, CA)
- …Dematic conveyance, Inteligrated / Crisplant Tilt Tray, GOH, PTL/PTV, Ticketing \)\. * Comprehensive understanding and ability to troubleshoot hardware/software on ... the following deployed components: RF devices, ticketing systems, label platforms, time keeping, backup environments and voice systems\. **COMPETENCIES:** **People**… more
- ManpowerGroup (Milpitas, CA)
- …per hour _3-6 month contract* possible extension_ **What's the Job?** + Use ticketing systems to report individual work assignments (Freshservice is a plus) + ... of relevant software and hardware + Using any case management/support ticketing and knowledge-based systems + Experience of supporting Windows 10 systems… more
- Under Armour, Inc. (Gilroy, CA)
- …Implement visual merchandising standards within the store + Oversee markdowns and re- ticketing , stock transfers and damaged goods + Coach, train and support ... of the role in store + Assist as needed in operations a€" cash desk/ ticketing + Collaborate with teammates to achieve store goals + Be accountable for… more
- EMCOR Group (Martinez, CA)
- …point of contact for IT support requests via phone, email, chat, or ticketing system. + Troubleshoot and resolve common hardware, software, and connectivity issues ... EXPERIENCE** + CompTIA A+ or equivalent certification. + Experience with IT ticketing systems ServiceNow + Understanding of basic networking concepts (IP, DNS, VPN,… more
- GovCIO (Sacramento, CA)
- …+ Accurately document all calls, troubleshooting steps, and resolutions in ticketing systems (eg, ServiceNow) and reporting tools (eg, PowerBI). + Regularly ... accurately in real-time. + Prior experience with documentation in help desk, ticketing , or reporting systems preferred (training provided). + Prior exposure to… more
- GovCIO (Sacramento, CA)
- …+ Provide professional and timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application ... 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered and according to defined ticket compliance… more
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