- OSI Digital (Irvine, CA)
- …configuration, software installation + Adept at M365, Windows, Active Directory, ticketing systems + Provide troubleshooting and support to end users on ... a variety of issues- incidents and problems + Provide technical assistance to the customer (Examples) - Password reset - Account information - Case number information - Adobe Reader issues - Brower issues - Technical computer issues - Internet connectivity +… more
- SAIC (San Diego, CA)
- …+ 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems. + 1+ years of prior IT Helpdesk related work experience in a ... Windows call center environment. + Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software. + Understanding of Databases and knowledge Management… more
- Rubrik (Sacramento, CA)
- …backend JavaScript is plus + SOX or ITGC's experience preferred + Experience in ticketing systems like JIRA + Ability to reprioritize tasks and manage time to ... deliver results on requests + Bachelor's Degree in Computer Science **Security and Privacy Responsibilities** : This position carries special Security and Privacy Responsibilities for protecting the US Federal Government's interests: + Know, acknowledge, and… more
- Envista Holdings Corporation (Brea, CA)
- …AND RESPONSIBILITIES: * Takes users issues and requests via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then ... either resolves or escalates to the appropriate resource. * First level troubleshooting of laptops, desktops, servers, network related or attached systems. * Recommends or performs minor remedial actions to correct problems. * Provides updates, status, and… more
- Six Flags (Buena Park, CA)
- …channels. Responds and records service requests and incidents in the ticketing System. Updates tickets with appropriate information throughout + Installs, supports, ... and upgrades computers, POS workstations, and associated peripherals and software. May create software installation packages or images. the ticket life-cycle. + Troubleshoots and resolves routine to somewhat complex level one/two hardware, software, and… more
- Red Hat (Sacramento, CA)
- …via email and IRC * Experience working in a QA role or working with ticketing systems or bug tracking tools is preferred * Familiarity with security fundamentals at ... the infrastructure (including cloud/hypervisor) and operating system level \#LI-REMOTE #LI-AL2 The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines… more
- Live Nation (Beverly Hills, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- RTX Corporation (Beale AFB, CA)
- …to the Original Equipment Manufacturer (OEM) and stakeholders through incident ticketing systems. + Conducting in-depth analysis, diagnostics, and fault isolation ... for the HBS software and systems. + Support SIGINT post-upgrade efforts, in accordance with (IAW) technical data, tactics, techniques, and procedures (TTPs), and operating instructions (OIs). + Performing pre-mission configuration tasks, including system… more
- TP-Link North America, Inc. (Irvine, CA)
- …+ Inform customer about the service request update. + Update tickets in ticketing queue. + Analyzing severity levels. + Provide product information and configuration ... support based on knowledge base and other open information sources like TP-Link website. + Product recommendations based on product specifications or competitor's products. + Perform hardware RMA based on relevant SOP. + Follow the troubleshooting SOP and… more
- House of Blues (Mountain View, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more