- Amazon (Santa Clara, CA)
- …reporting to senior engineers Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization Physical Requirements: All ... physical requirements are expected with reasonable accommodations Walk job sites in uneven terrain Work at heights and from ladders Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw Regularly lift… more
- Amazon (Culver City, CA)
- …practices. Key responsibilities include managing brand governance workflows, analyzing ticketing data & trends, supporting quarterly guideline updates, and ... maintaining the Prime Video global brand portal. The intern will also contribute to brand activation strategies and AI integration initiatives while collaborating with cross-functional teams to ensure brand consistency across markets. TV Content Strategy… more
- Oracle (Rocklin, CA)
- …this role, you will support the system administration of Human Resources customer support ticketing system, Oracle Service Cloud. This is a key role in our team that ... will design, develop, and implement creative solutions to improve system functionality, the customer support experience, and operational excellence. You will analyze complex, confidential, and time sensitive data. You will be looking for system problem trends,… more
- Robert Half Technology (Los Angeles, CA)
- …as the primary contact for IT support via phone, email, and ticketing system Resolve 25-35 daily incidents involving applications, Windows systems, hardware, ... printers, mobile devices, and basic network access Manage and document incidents using ServiceNow, maintaining a strong call-to-ticket ratio Escalate complex issues to Level II teams and follow through to resolution Deliver exceptional customer service to… more
- Oracle (San Jose, CA)
- …of DC environments using monitoring tools. + Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud ... service owners and teams. + Documentation of activities and strict alignment to SOP's. + Decommission life cycle of data center hardware. + Inventory process, order replacement parts, and return failed parts as required. + System power supplies and cabling… more
- Cordis (Irvine, CA)
- …MD-100/101, Microsoft MDAA, or Cisco CCNA. + Prior experience with enterprise ticketing systems (eg, ServiceNow). **Working Conditions** + Onsite support role with ... occasional remote troubleshooting. + May require lifting up to 25 lbs. of IT equipment. + Regular business hours with after-hours support as needed during major deployments or issues. **Pay / Compensation** The expected pre-tax pay rate for this position is… more
- Meta (Menlo Park, CA)
- …automation opportunities across deployments, migrations, orchestration, inventory, patching, and ticketing flows. Work closely with XFN's to influence roadmap and ... adoption 8. Manage Vendor and Managed Service Provider (MSP) execution (Advanced Proficiency) Lead a healthy, scalable ecosystem of vendors and MSPs focused on network availability, performance, and OE. Set clear expectations, oversee day-to-day execution, and… more
- Oracle (Sacramento, CA)
- …with eXtreme programming (xp), agile, and devops process + Experience with ticketing and version control systems (eg, Jira, Git) Disclaimer: **Certain US customer ... or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD… more
- CBRE (Mountain View, CA)
- …high-quality customer service through internal support channels, including a ticketing request system, scheduling tools, phone, email, and in-person interactions ... in a timely manner. * Collaborate with a volunteer network of users, to support the upkeeping and care of the arts space and instrument; contribute to the growth of the program. * Participate in facilities operations meetings and quarterly community syncs. *… more
- Banc of California (Brea, CA)
- …tasks such as responding to emails, phone calls, workflow requests through electronic ticketing system and maintaining department SLA for each function. + Must stay ... current on all BAI compliance certifications and regulations pertaining to functions serviced in your area, ie Reg CC, Reg E. + Provide support on tasks to ensure all deadlines are met. + Assist other areas as needed due to increased volumes, special projects,… more