- ASM Global (Kissimmee, FL)
- …Heritage Park. ESSENTIAL DUTIES AND RESPONSIBILITIES + Assist the Assistant Director of Ticketing Services with all box office functions. + Manage the box office ... when the Assistant Director of Ticketing Services is out and for smaller events. +...+ Communicate effectively and positively with promoters, facility personnel, ticketing company, suite holders, and patrons as needed. Solve… more
- Ensono (Miami, FL)
- …of contact for clients seeking technical assistance via phone, email, or ticketing system. + Perform domain user account administration password resets, and client ... manner. + Document all service requests, incidents, and resolutions in the ticketing system. + Adhere to service level agreements (SLAs) and prioritize requests… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …patch management. + Document all user requests and actions taken in ServiceNOW ticketing system. + Ensure all tickets worked include the problem, the solution, the ... in basic hardware and software functions. + Utilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets and in… more
- Robert Half Technology (Miami, FL)
- …point of contact for users seeking technical assistance via phone, email, or ticketing system. + Diagnose and troubleshoot hardware, software, and network issues on ... platforms. + Track, prioritize, and document all help desk interactions using the ticketing system. + Provide technical guidance and training to end-users on company… more
- NBC Universal (Orlando, FL)
- …or at home. Our portfolio includes Fandango, the nation's leading online movie ticketing service, partnering with more than 31,000 US movie screens; Rotten Tomatoes, ... and scale our partnerships with third-party companies. As part of the Fandango Ticketing team, you'll shape the systems and services that fuel our partner… more
- Linchpin Solutions, Inc. (Jacksonville, FL)
- …Participate in daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident ... support where appropriate. + Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. +… more
- Live Nation (Tampa, FL)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and… more
- ironwear (West Palm Beach, FL)
- …to management. + Maintain and collect accurate customer data in our ticketing , ERP and CRM platforms Requirements Required Skills/Abilities: + Superior verbal and ... + Organized and meticulous. + Strong interpersonal skills. + CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience:… more
- CVS Health (Tallahassee, FL)
- …(RCA) and corrective actions through closure. + Maintain accurate problem records in ticketing systems such as JIRA and ServiceNow. + Document problem timelines and ... **Preferred Qualifications** + Certifications: ITIL Certification. + Experience with ticketing systems like ServiceNow and Jira Service Management is strongly… more
- ironwear (West Palm Beach, FL)
- …to management. + Maintain and collect accurate customer data in our ticketing , ERP and CRM platforms Requirements Required Skills/Abilities: + Superior verbal and ... + Organized and meticulous. + Strong interpersonal skills. + CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience:… more
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