- Validity (Tampa, FL)
- …Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the use of ... AI to improve support efficiency and effectiveness. + Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain… more
- Atlas Technica (Miami, FL)
- …Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules ... and guidelines of the organization + Adherence to strict change control procedures Requirements: + The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) + End User Support /… more