- GovCIO (Miami, FL)
- …researching and resolving technical problems received via the ServiceNow ticketing system. + Interact with network services, software systems engineering, ... and/or applications development to restore service and/or identify and correct core problems. + Recommend systems modifications to reduce user problems. + Perform routine system maintenance and analysis functions, including hardware configurations and adding,… more
- ASM Global (Melbourne, FL)
- …to the general public from the arena Box Office using Paciolan ticketing system, while providing general information to guests. This position requires working ... events, which occur mostly in the evening, nights and weekends. Duties: Assist guests at the Box Office Will-Call window and resolve all issues/problems Create an exceptional experience for all guests through a safe, clean, and friendly environment Familiarize… more
- Insight Global (Miami, FL)
- …Majority of this work will be done on the backend, supporting the users. Some ticketing will be escalated to this person. Come join Fortune 100's Best Places to ... Work! Salary range: 85k-110k We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will… more
- Live Nation (Tampa, FL)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Bosch (Fort Lauderdale, FL)
- …incoming requests made to the service desk via phone queue, e-mail, and ticketing system to ensure courteous, timely, and efficient resolution for the customer + ... Resolve routine problems and escalate non-routine problems to the next tier level + Work independently on resolving incidents and escalate complaints to upper management + Collaborate with team members to resolve issues where appropriate and contribute to a… more
- ManTech (Doral, FL)
- …and authorization of TAC systems. + Be familiar with ServiceNow or similar ticketing systems as well as the ITIL framework and service delivery concepts. + ... Work across multiple teams, collaborating effectively to resolve issues, alerts and tickets, closing tickets once an incident has been confirmed resolved. + Mentor/train other NOC staff in methods and processes for effective resolution, tuning and system… more
- ManTech (Doral, FL)
- …IT discipline. + Experience with ServiceNow, Microsoft TechCenter, or Jira ticketing systems. + Experience with military/diplomatic operations working within a ... J-6/G-6/S-6 Directorate or with Special Operations Forces (SOF) or the Department of State (DoS) leading and performing cybersecurity risk assessments for and across multiple commands, agencies, and regionally distributed locations in a Security Operations… more
- American Express Global Business Travel (Tallahassee, FL)
- …(Sabre, Apollo, Amadeus) + 1+ years corporate travel experience, including fares, ticketing , car, hotel, air, and rail for domestic and international travel. + ... Excellent professional communication (written and verbal) + Attention to detail + Act with integrity, and look after personal traveler information + Resolving customer issues quickly and independently / with supplier + Teamwork and openness to feedback **Thank… more
- House of Blues (Tampa, FL)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more