- Rubrik (Tallahassee, FL)
- …repositories used by Commercial Legal; (iii) managing Commercial Legal's front door ticketing system and engaging with the internal sales clients; (iv) supporting ... Commercial Legal's sales clients with their day-to-day questions; (v) and post-signature contract management. This role will not involve pre-signature contract review or negotiating. We are open to in-person or full-time remote for this position in the US only… more
- Evolent (Tallahassee, FL)
- …JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring process we have ... implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive… more
- Rubrik (Tallahassee, FL)
- …with customers' existing environments (hypervisors, storage, networking, identity, ticketing /ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + ... Collaborate cross-functionally to create delivery playbooks, runbooks, technical implementation guides, and use case collateral for internal and partner teams (MSPs/MSSPs, Tech Alliances, GSIs/SIs). + Define and document service descriptions, RACI matrices,… more
- Robert Half Technology (Palm Beach Gardens, FL)
- …user acceptance testing. * Monitor and document incidents through a ticketing system, ensuring accurate records and implementing preventative measures. * Contribute ... to merger integration projects by conducting gap analyses, assisting in data conversion, performing system testing, and delivering user training. * Lead efforts to optimize business processes by leveraging the full functionality of ERP/CRM systems and… more
- Robert Half Technology (Jacksonville, FL)
- …Nice-to-Haves + CompTIA A+, Network+, or similar certifications + Experience with ticketing systems like ServiceNow, Jira, or Freshservice + Knowledge of Azure AD, ... Intune, or device management tools + Background supporting hybrid/remote environments Why You'll Love This Role + Opportunity for career growth within a supportive IT team + Hands-on exposure to modern technologies and cloud tools + Competitive salary and full… more
- MyFlorida (Tallahassee, FL)
- …independently plan, organize, and coordinate work assignments. + Knowledge of ITSM Ticketing Application such as ServiceNow, Remedy or Jira. BRIEF DESCRIPTION OF ... DUTIES: The Florida PALM Solution Center is responsible for supporting Florida PALM end users across the State. This position supports the operation, and maintenance of the Florida PALM application. As a member of the Solution Center Team, this position serves… more
- NBC Universal (Orlando, FL)
- …user accounts, security group access, labor, and person accounts via IT ticketing system (Service Now). + Identifies opportunities to improve data integrity through ... user interface enhancements, data validation, job aids, and user training. + Develops continuous improvement plans and performs routine follow up with implemented projects to ensure continued success. + Understands and actively participates in Environmental,… more
- Insight Global (Miami Beach, FL)
- …* Experience in creative industries (film, animation, gaming). * Experience setting up servers * Familiarity with remote support tools and ticketing systems. ... They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic… more
- Datavant (Tallahassee, FL)
- …will help you succeed: + GRC Platforms: TrustCloud or Similar + Ticketing Systems: Jira, Asana + Collaboration Tools: Slack, Confluence + Cloud Platforms: ... AWS (preferred), GCP, Azure + Automation/Scripting: Familiarity with automation tools or scripting languages (eg, Python, Bash) for control testing and workflow optimization is a plus Bonus points for: + One or more industry-recognized certifications: CISA,… more
- Navy Federal Credit Union (Pensacola, FL)
- …scalability, and maintainability + Advanced knowledge of customer support tools, ticketing systems, and knowledge base platforms for effective resolution of ... technical issues + Expertise in data structures, algorithms, and applying them for optimal application performance and scalability + Ability to lead projects, mentor team members, and contribute to the development of engineering policies, standards, and… more