- Robert Half Technology (Fort Worth, TX)
- …* Document solutions and maintain accurate records within ServiceNow or other ticketing systems. * Adhere to scheduled shifts and provide reliable support during ... operating hours. Requirements * Proficiency in Active Directory for account management and troubleshooting. * Experience handling service desk tickets and resolving technical problems efficiently. * Familiarity with Google Workspace tools and functionality. *… more
- TEKsystems (Coppell, TX)
- …/ call center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience ... working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain hierarchy Working knowledge of Microsoft Windows OS Microsoft Office Products including: Word,… more
- NTT America, Inc. (Austin, TX)
- …hybrid network connections (Internet, VPNs, MPLS) + Experience with monitoring tools, ticketing systems, and documentation best practices + Certification in AWS or ... Azure Cloud: such as Microsoft Certified: Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), AWS Certified Cloud Practitioner , Associate AWS Certified Solutions Architect **Highly Preferred Skills and Expectations:** + AWS/ Azure Certified… more
- Rolfson Oil (Addison, TX)
- …support Key Responsibilities: + Invoicing/Accounting Management: + Maintain rental ticketing /invoicing between different systems + Round on any missing tickets ... from different customers + Ensure timely billing/payment by customers + Ensure accurate revenue is recorded monthly. + Order Coordination: + Process rental requests from clients and internal departments. + Track the status of rental equipment and manage return… more
- Oracle (Austin, TX)
- …to take on new challenges in building a brand new highly available and scalable ticketing platform used for all cloud operations. As a Senior Member on this Team, ... you will be contributing to the effort in defining, designing, and delivering the platform using latest technologies on OCI. You will partner with product team, learn about the existing challenges, and influence the vision and direction. You will be… more
- Oracle (Frisco, TX)
- …periods of time Able to work 10-12 hour shifts Any experience with mainstream ticketing systems is a plus Willing to travel as required Client experience is ... preferred Note: This is a 24/7/365 position on-site in Allen, Texas, and includes day/night shift, weekend and holiday work with occasional travel based on business requirements. This position will also require consent to the processing of biometric data for… more
- Oracle (Austin, TX)
- …and response workflows, including automation of alarm triage and escalation ticketing integration, or in-house tools. + Coordinate deployment and lifecycle ... management of SOC/LAC platforms globally, ensuring all sites are equipped, trained, and supported for 24/7 operations. + Oversee automation of reporting, KPI tracking, and compliance documentation for all alarm events and operational incidents. + Analyze… more
- Education First FCU (Beaumont, TX)
- …broad range of platforms with ease, including but not limited to chat, ticketing software, teller software, Teams, etc. Completes required teller reports and end of ... shift work. + Listens and responds to members situations or complaints utilizing credit union service skills; offers solutions and if unable to resolve guides members to the appropriate staff or management for assistance. Maintains a thorough knowledge of the… more
- Oracle (Austin, TX)
- …indicators to drive decision-making * Familiarity with change request tracking, ticketing systems, and ITIL service management processes (preferred) * Strong ... attention to detail with the ability to proofread and edit content to ensure high-quality deliverables **_Please note that this role can require 80% travel._** **Responsibilities** An experienced professional who is a domain and process expert with a deep… more
- Oracle (Austin, TX)
- …Troubleshoot & Replace Network Switch equipment + You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud ... service owners and teams. + Documentation of activities and build/modify SOPs + Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables. + You should be able to execute small projects on your own and work with your manager in planning… more