- Insight Global (Houston, TX)
- …with Palo Alto (Panorama) 3+ years of experience with ServiceNow or similar ticketing system Extensive experience with Palo Alto Firewalls null We are a company ... committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive… more
- GovCIO (Austin, TX)
- …work with minimal supervision. + Strong understanding of help desk and ticketing system (ServiceNow) + Strong communication skills for professional interactions with ... end users and stakeholders + Customer-centric approach to resolve issues efficiently while maintaining user satisfaction + Ability to work with cross-functional teams, including project managers, developers, and IT staff + Dependability for providing support… more
- Deloitte (Houston, TX)
- …with other vendor tools such as Cisco (network security), ServiceNow ( ticketing and workflow integration), Splunk (SIEM/log analytics), Crowdstrike (Falcon Discover ... for IoT) and TxOne (OT endpoint protection) + Conduct security acceptance testing and validation of new or updated OT systems to ensure compliance with security requirements and industry best practices. Risk Assessment & Vulnerability Management + Perform… more
- Live Nation (Houston, TX)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Palo Alto Networks (Plano, TX)
- …steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements, ... ensuring a seamless experience for public sector partners + Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers + Be a subject matter expert on… more
- Concentrix (Austin, TX)
- …API, game or App development and coding languages + Experience with ticketing models such as Salesforce + Experience investigating and debugging technical issues ... + Must reside in the United States and have a valid US address for residence **ADDITIONAL REQUIREMENTS** + 18 Years of age or older with a completed High School Diploma or GED required + Extensive personal or professional experience with video gaming required… more
- Citi Trends (Port Arthur, TX)
- …customer service and engagement. Oversee inventory flow, including markdowns, ticketing , and clearance management, while maintaining accurate pricing and organized ... stockrooms. Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations. Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures,… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …(Splunk, Microsoft Sentinel, Google SecOps, Cortex XSOAR) * Experience using ticketing systems such as Remedy, LANDesk, ServiceNow * Experience creating, reviewing, ... & tuning automations in SOAR solutions * Security +, Network +, CISSP, CEH, GCIA, GCIH, CISM, SPLUNK Training highly valued * Knowledge of: Strong Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database… more
- Live Nation (San Antonio, TX)
- …and sometimes stressful environment + High School Diploma Preferred: + Previous Ticketing experience + Working knowledge of Windows based PC programs + Bilingual ... proficiency in English and Spanish is highly desirable Physical Demands/Working Environment: + Working environment is fast-paced + Position requires repetitive use of arms for answering busy phones and typing more
- Capgemini (Austin, TX)
- …other IDS/IPS tools), Sandbox platforms (Joe Sandbox, VMRay, Hatching, etc.), Ticketing Systems (ServiceNow, Archer, etc.) **Life at Capgemini** Capgemini supports ... all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as… more