- Pegasystems (Irving, TX)
- …teams during critical situations + Experience with incident management tools and ticketing systems + Strong understanding of SLA management and response time ... requirements + Knowledge of escalation procedures and when to engage leadership + Familiarity with technical troubleshooting processes and root cause analysis + Experience documenting incidents and creating comprehensive handover notes + Understanding of cloud… more
- ChenMed (Houston, TX)
- …directory, Junos Pulse, Android and iPhone mobile devices + Experience with IT ticketing system and ChenMed applications a plus + Key role experience in project ... delivery + This position requires possession and maintenance of a current, valid Driver's License + Must have $100,000 No-Fault or Personal Injury (PIP)/$300,000 Property Damage Liability (PDL) Limits requirement on the personal automobile insurance policy… more
- SHI (Austin, TX)
- …- Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies **Additional Requirements** One ... or more certifications in any of the following areas: + AWS Certification + Microsoft Certification + Google Certification + Desktop as a Service - DaaS The base salary for this position is $75,000 - $85,000. The compensation for this position is dependent on… more
- Kohl's (Lubbock, TX)
- …activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support prevention of loss ... by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention + Manage the training processes for new hires, ensuring associates are skilled on… more
- Motion Recruitment Partners (Irving, TX)
- …security issues; communicate impact and propose risk mitigation options. + Utilize ticketing tools such as JIRA, ServiceNow for issue tracking and collaboration. + ... Plan and execute existing Middleware Integrations to Kafka, with minimal disruption and optimal performance. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia… more
- Experian (Allen, TX)
- …service management (ITSM) frameworks and tools (eg, ServiceNow, Jira) for ticketing , incident, and change management. + Ability to translate technical requirements ... into business terms. + Relevant certifications such as CyberArk Trustee/Defender/Sentry/Guardian, CISM, CISSP, ITIL, or cloud certifications (AWS/Azure) are a benefit. Benefits/Perks: + Great compensation package and bonus plan + Core benefits including… more
- Deluxe (Fort Worth, TX)
- …updates, notes, and resolutions must be documented in the Enterprise ticketing system.* Design and implement long-term strategic goals and short-term tactical ... plans for systems.* Implement high risk changes using discipline and precision to avoid unnecessary outages.* Knowledge of PCI DSS and implementation of controls to meet audit requirements.* Ability to adapt quickly and implement technologies to changing… more
- Palo Alto Networks (Plano, TX)
- …steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements, ... ensuring a seamless experience for public sector partners + Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers + Be a subject matter expert on… more
- System One (Austin, TX)
- …documents, complete detailed event reporting, and utilize the internal event ticketing system. + Consistently deliver high-quality services to our clients. **Skills ... & Qualifications** + Able to operate equipment to support video and audio conferencing, in room presentations, live streaming, camera operation, video switching, and basic audio mixing for spoken word. + In depth understanding of social media products and… more
- Capital One (Plano, TX)
- …the team, you will: + Monitor and manage the Gateway ServiceNow ticketing system and mailbox. + Collaborate with Settlement Services, Fulfillment, and ... Implementations teams to identify and resolve billing discrepancies + Provide technical and procedural support for network project requests, disputes, and exception handling + Administer the Gateway Network Bulletin Review (NBR) process, ensuring timely… more