- PSI Services (Austin, TX)
- …operational budget. + Ensure staff resolve client inquiries and complaints through use of ticketing platform in a timely manner. + Coach, mentor, develop and lead a ... diverse team of on-site and remote employees. + Assist and collaborate with department leadership regarding staff, daily operational tasks, and management of existing licensure client relationships. + Sense of urgency and accountability for responding to… more
- ManTech (San Antonio, TX)
- …customers. + Provides customer support through chat, email, and capacity request ticketing . + Responsible for deployment of new solutions into existing cloud ... resources on or off-premise infrastructure. **Minimum Qualifications:** + Bachelor's degree in a technical discipline from an accredited college or university. 5 years of additional related experience might be substituted for a degree. + 15+ years' experience… more
- Robert Half Technology (Deer Park, TX)
- …and cybersecurity protocols. + Document issues, resolutions, and IT procedures in ticketing systems such as ServiceNow, BMC Remedy, or Jira. + Maintain compliance ... with HSE (Health, Safety & Environment) standards when operating in hazardous or remote areas. + Participate in after-hours support rotation for critical operations, especially during production rollouts, rig moves, or shutdowns. Requirements + 2-5 years of… more
- Ralliant (Austin, TX)
- …of how software systems support a services business (eg, service scheduling, ticketing , quoting, billing) + Experience working with MS Dynamics or other ... ERP/CRM/service management platforms strongly preferred + Proven ability to prioritize and manage a roadmap of enhancements across multiple stakeholders. + Excellent communication and collaboration skills with both business and technical audiences. + Strong… more
- CVS Health (Richardson, TX)
- …& Hosted model endpoint Integration **Preferred Qualifications** + Experience with ServiceNow ticketing system + Proven ability to design and build data engineering ... solutions in cloud environments (preferably Azure/GCP) + Strong programming skills in: + Python, PySpark, SQL, UNIX/Linux scripting + Deep understanding of: + Query optimization, data structures, transformations, metadata, dependency management, and workload… more
- House of Blues (Houston, TX)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more
- Robert Half Technology (Houston, TX)
- …senior management and influence decision-making. * Experience with ITSM processes and ticketing systems such as Jira Service Desk, Freshdesk, or ServiceNow. * ... Ability to multitask, work independently, and maintain attention to detail in a fast-paced environment. * Familiarity with Active Directory and service desk operations. * Bachelor's degree is preferred but not required. Technology Doesn't Change the World,… more
- Motion Recruitment Partners (Dallas, TX)
- …support for end-users via phone, email, or in person; maintain accurate ticketing and workflow documentation. + Manage user accounts, permissions, security groups, ... and enforce security policies and procedures to safeguard system integrity. + Document IT infrastructure standards, system specifications, and process flows; assist with project planning and implementation as needed. **You will receive the following… more
- Robert Half Technology (Houston, TX)
- …procedures. + Maintain and monitor user equipment inventory, software licenses, and ticketing systems (eg, ServiceNow, Zendesk, or similar). + Collaborate with other ... IT staff on patch management, backups, and security protocols tailored to legal and regulatory requirements (eg, HIPAA, GDPR, ABA guidelines). + Provide after-hours/on-call support as needed, especially during critical trials, depositions, or filings.… more
- Cognizant (Plano, TX)
- …experience - ServiceNow experience as an end-user as this will be the ticketing tool - Database knowledge and expertise - SQL, DynamoDB, PostGre, SubProd data ... refresh, Data fixes. . Good expertise in NodeJS, Java, Angular. **These will help you stand out:** . Very good troubleshooting and application support expertise as it requires app monitoring, outage handling, upgrade and maintenance activities including… more