- Sam Houston State University (Huntsville, TX)
- …Provides leadership over all external functions, including athletics marketing, ticketing , and sports information and communications. Leads the development and ... build stronger campus and community relationships through athletics programming. Ticketing & Revenue Development: Coordinates with ticket operations and third-party… more
- Epsilon, Inc (Austin, TX)
- …tickets, including incident and deployment tickets, providing timely updates in the ticketing system that is informative of the work performed. Also provide ... and updates; MS Office 365 troubleshooting; Active Directory; Help Desk Ticketing Systems (ServiceNow); VPN Troubleshooting; Dell and/or HP laptop hardware and… more
- Epco, Inc. (Houston, TX)
- …of commercial energy transportation systems (contracts, tariffs, scheduling, ticketing , balancing, invoicing, reporting, accounts payable, and accounts receivable) ... experience of commercial energy transportation systems (contracts, tariffs, scheduling, ticketing , balancing, invoicing, reporting, accounts payable, and accounts receivable)… more
- Robert Half Technology (Houston, TX)
- …+ Maintain accurate records of troubleshooting processes and resolutions in the ticketing system. + Collaborate with other IT team members to resolve escalated ... including troubleshooting email (Outlook) and Teams. + Knowledge of enterprise ticketing systems (eg, ServiceNow, Jira, Zendesk). + Understanding of remote support… more
- Insight Global (San Antonio, TX)
- …The ideal candidate will provide support through phone calls, emails, and ticketing systems, ensuring inbound callers receive the help they need quickly and ... participating in ticket resolution and ensures email inquiries -Experience with ticketing systems like Microsoft Dynamics or Salesforce -Ability to work 8-hour… more
- Insight Global (Plano, TX)
- …you will be responsible for documenting issues, resolutions, and updates in our ticketing system to ensure transparency and continuous improvement. We are a company ... maintain laptops, printers, scanners, and other peripherals. Familiarity with ticketing systems (eg, ServiceNow, Jira) and experience documenting technical issues… more
- MongoDB (Austin, TX)
- …performance metrics to Governance, Risk, and Compliance stakeholders + Utilize ticketing systems and workflows to monitor internal Governance, Risk, and Compliance ... overall. + CRISC, CISSP, CISA, or CISM certification(s) + Experience working with ticketing systems + Experience reviewing and updating SSPs, IRPs, ISCPs, and other… more
- American Express Global Business Travel (Austin, TX)
- …compliance, and sanctions. + Manage the end-to-end booking process through the ticketing and order fulfillment, either over the telephone, via messaging or via ... possible. + Must be knowledgeable of international fares, exchanges, refunds, scripts, and ticketing . + Manage and support your leaders and our client's needs around… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …teams. * Document all customer interactions and issue resolutions in the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ... organizational skills and attention to detail. * Proficiency with helpdesk ticketing systems and customer relationship management (CRM) software - ServiceNow ITSM… more
- Citigroup (Irving, TX)
- …Observability tooling and processing them through AI/ML functions, Ticketing , notifications, and other automations. **Responsibilities:** + Drive engineering ... and integrations of monitoring services with external systems, such as CMDB' s, ticketing and notification systems and larger data lake technologies and deliver with… more