- NTT DATA North America (Irving, TX)
- …+ 3 years desktop/technical Windows support experience **Preferred Skills:** + ServiceNow ticketing system (or similar ticketing system) + Office 365 support ... + Windows troubleshooting, diagnosing, imaging/deployment and software installation. + Installation/Troubleshooting of Software/Hardware + Proven customer service background + Able to comprehend and follow verbal and written technical instructions and scripts.… more
- Turner & Townsend (Austin, TX)
- …and tracking the resolution of system issues using the client's internal ticketing systems + Submitting, tracking and providing updates on feature requests using ... the client's internal ticketing systems + Reporting on volume and status of issues on a weekly basis + Presentation of status reports to clients and internal teams +… more
- WSP USA (Houston, TX)
- …+ Lead the design of integrated fare collection systems, incorporating account-based ticketing , smart cards, mobile apps, and open-loop (credit card) payments. + ... Systems Integration, or similar role, with specific expertise in fare collection, ticketing or payment systems. + Proven experience as a solution or systems… more
- BlackBox (Plano, TX)
- …support software + Create, monitor, update, and close tickets using Service Now ticketing system + Adhere to Black Box corporate, technology and security policies at ... Tools Knowledge - + Remote access support tools + Bomgar - Good to Have + Ticketing System + Service Now + Software Push + Manage Engine + Asset Management + Data… more
- Safran (Denton, TX)
- …Testing and validation * Execute support requests/tasks issued by internal ticketing system: change revisions, remove PLM objects, update workflows, approvers, or ... is a plus. * Knowledge of PTC RVnS is an advantage. * Exposure to Ticketing Tool like Service Now is an added advantage. * Windchill Basic certification would be… more
- Palo Alto Networks (Plano, TX)
- …steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements, ... ensuring a seamless experience for public sector partners + Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers + Be a subject matter expert on… more
- NRG Energy, Inc. (Houston, TX)
- …SAP modules (Employee Central, Time, Finance, etc.). + Experience with ticketing /support systems and issue resolution. + Strong analytical and troubleshooting skills ... with attention to detail. + Ability to work independently, manage multiple priorities, and meet deadlines. + Excellent communication and interpersonal skills, with the ability to provide clear guidance to HR and Payroll leadership. + Bachelor's degree in HR,… more
- Cognizant (Austin, TX)
- …distributed systems. **These will help you stand out** * Experienced in ticketing and service management systems like ServiceNow or JIRA. * Excellent communication ... and collaboration skills, with a focus on building positive team relationships. * A proactive mindset with a passion for efficiency, reliability, and innovation We're excited to meet people who share our mission and can make an impact in a variety of ways.… more
- SpaceX (Bastrop, TX)
- …ideal candidate will be a great communicator, able to document work in a ticketing system, excel at multi-tasking, resolve issues to prevent failures and enjoy a ... fast-paced high-tech environment. RESPONSIBILITIES: + Procure, configure and install network hardware including switches, access points, UPS and PDUs + Troubleshoot and resolve network related issues + Plan and coordinate network outage windows with… more
- Charles Schwab (Southlake, TX)
- …a primary SRE position.) + Operate within Change Management controls ( ticketing , approvals, deployment windows) and contribute to continuous improvement of release ... governance. + Collaborate within Agile ceremonies-stand‑ups, reviews, and retros-to plan work, surface risks, and iterate quickly as a self‑organizing engineering partner. **What you have** **Required must have** + 8-10+ years of DevOps experience in Linux… more