- Stantec (Houston, TX)
- …of terminal and concourse design including those elements associated with ticketing , baggage handling, security clearance, and other passenger processing and related ... operations. Airport concessions, retail, and airline club related experience would be considered a plus. Your Key Responsibilities - Forecast and organize project design development and production delivery. - Identify and address issues following protocol and… more
- Oracle (Austin, TX)
- …support processes and tools such as: Incident Management, Change Management, Ticketing Systems (Jira, Service Desk), Service Level Agreements, and Escalation ... processes **Technical Qualifications:** + Advanced programming skills in Python, Ruby, Go + Terraform, Chef and Ansible + Experience creating, configuring, and using CI/CD pipelines for code testing and delivery + Familiarity with cloud-native technologies… more
- Mass Markets (Killeen, TX)
- …or engineering teams. + Document all interactions and solutions in the ticketing system. + Maintain up-to-date knowledge of products, services, and system updates. ... + Meet performance targets related to resolution time, customer satisfaction, and accuracy. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this… more
- Oracle (Austin, TX)
- …equipment. + Handle daily work through internal tooling systems such as JIRA ticketing and Confluence. + Documentation of activities and strict alignment to SOPs ... regarding compliance and standardization. + Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. + Works independently, evaluating incoming work and taking appropriate actions to… more
- Stantec (Houston, TX)
- …of terminal and concourse design including those elements associated with ticketing , baggage handling, security clearance, and other passenger processing and related ... operations. Airport concessions, retail, and airline club related experience would be considered a plus. Your Key Responsibilities - Forecast and organize project design development and production delivery - Ability to successfully lead/organize a team of… more
- Robert Half Technology (Fort Worth, TX)
- …* Document solutions and maintain accurate records within ServiceNow or other ticketing systems. * Adhere to scheduled shifts and provide reliable support during ... operating hours. Requirements * Proficiency in Active Directory for account management and troubleshooting. * Experience handling service desk tickets and resolving technical problems efficiently. * Familiarity with Google Workspace tools and functionality. *… more
- TEKsystems (Coppell, TX)
- …/ call center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience ... working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain hierarchy Working knowledge of Microsoft Windows OS Microsoft Office Products including: Word,… more
- IT Concepts (San Antonio, TX)
- …network services. + Monitor open tickets in VA's ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies ... identified shall be reported with proposed corrective actions for approval before implementation. + The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to… more
- TEKsystems (Austin, TX)
- …Support Windows 10/11, Office 365, VPN, Citrix, and MDM platforms + Use ticketing systems and knowledge base articles to resolve incidents + Maintain high ... performance in a metric-driven environment Qualifications: + 2-3 years of helpdesk experience in a corporate/enterprise setting + Experience with Windows 10/11, Office 365, and remote support tools + Prior experience handling phone and chat support (2-3… more
- NTT America, Inc. (Austin, TX)
- …hybrid network connections (Internet, VPNs, MPLS) + Experience with monitoring tools, ticketing systems, and documentation best practices + Certification in AWS or ... Azure Cloud: such as Microsoft Certified: Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), AWS Certified Cloud Practitioner , Associate AWS Certified Solutions Architect **Highly Preferred Skills and Expectations:** + AWS/ Azure Certified… more