- Leidos (Norfolk, VA)
- …+ Understands NMCI internal structure, processes and tools. + Proficient with HPSM ticketing and Knowledge Management System. + Must be a US Citizen. + Able ... to work assigned shifts as needed, including overnights and weekends. **Preferred Qualifications** **_:_** + Candidates Bachelor's degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI… more
- ManTech (Mclean, VA)
- …+ Hands-on experience with the customer's operational environment, including ticketing systems, corporate applications, desktop platforms, and access management. + ... Strong troubleshooting and diagnostic skills to effectively resolve and prevent account and access-related issues. **Preferred Qualifications:** + Experience working with ServiceNow ITSM and ITBM modules. + Ability to adapt quickly to changing tasks,… more
- Amazon (Sterling, VA)
- …and Amazon requirements, whichever is the more restrictive: Work Ticketing , Procedure Writing, Alarm Response, Electrical and mechanical troubleshooting, vendor ... relations, email communications, planned preventive maintenance, corrective maintenance, emergency operations, procedural compliance. A day in the life Stand Shift for 12 Hour period. Monitor for, and respond to, alarms. Perform routine preventive maintenance.… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …(Splunk, Microsoft Sentinel, Google SecOps, Cortex XSOAR) * Experience using ticketing systems such as Remedy, LANDesk, ServiceNow * Experience creating, reviewing, ... & tuning automations in SOAR solutions * Security +, Network +, CISSP, CEH, GCIA, GCIH, CISM, SPLUNK Training highly valued * Knowledge of: Strong Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database… more
- CACI International (Sterling, VA)
- …experience (experience considered in lieu of degree) + Experience with ServiceNow ticketing systems + Experience with JIRA Service Desk + Experience with Problem ... and Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple software applications + **Must be available to work a hybrid schedule with an on-site requirement in Sterling, VA** **You're good at:** + Understanding… more
- CACI International (Chantilly, VA)
- …maintaining quality and professionalism. + Skilled in multitasking and using web-based CRM/ ticketing tools (eg, ServiceNow) to log, track, and resolve incidents and ... service requests. + Motivated, proactive, and adaptable to dynamic mission and technology environments. + Ability to communicate and coordinate effectively across multi-location, highly visible government environments. Desired Qualifications: + Experience… more
- GovCIO (Virginia Beach, VA)
- …instructional delivery systems (eg, MRTS 3D for JCC) + Participate in Remedy ticketing and TTE lifecycle support **Qualifications** Bachelor's with 5 - 8 years (or ... commensurate experience) Required Skills and Experience + Clearance Required: Secret + 7+ years of hands-on experience and formal military training on systems listed below + Completion of formal instructor training (eg, Navy Instructor Training Course or… more
- Amazon (Herndon, VA)
- …rollout of new or upgraded hardware. * Manage work and priorities through ticketing system and workflows to complete customer requests and projects. * Work closely ... with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products. * Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device… more
- PSI Services (Richmond, VA)
- …operational budget. + Ensure staff resolve client inquiries and complaints through use of ticketing platform in a timely manner. + Coach, mentor, develop and lead a ... diverse team of on-site and remote employees. + Assist and collaborate with department leadership regarding staff, daily operational tasks, and management of existing licensure client relationships. + Sense of urgency and accountability for responding to… more
- House of Blues (Virginia Beach, VA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music… more