- Amazon (Sterling, VA)
- …protocols and troubleshooting - Experience managing work and priorities through a ticketing system - Understanding of in-depth hardware knowledge (eg, PCIe) Amazon ... is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a… more
- PSI Services (Richmond, VA)
- …timelines for test development activities, track progress in project management ticketing software, and coordinate test development activity with internal and ... external stakeholders. * Communicate test development requirements and progress to client representatives and subject matter experts. * Maintain in-depth and up-to-date knowledge of proprietary testing software. **Knowledge, Skills and Experience… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …network operations center environment including help desk, customer communication, trouble ticketing , and issue resolution + Experience with Department of Defense ... Security Technical Implementation Guidelines + Experience with network and performance monitoring tools (SolarWinds, etc.) + Experience in network security technologies including firewalls, VRFs, and port-security/802.1x + Familiarity with Cisco VoIP,… more
- Motion Recruitment Partners (Arlington, VA)
- …resourceful approach to troubleshooting and issue triage + Familiarity with ticketing systems like Jira, ServiceNow, or similar **Desired Skills & Experience:** ... + Exposure to .NET technologies (eg, ASP.NET, Microsoft Dynamics) + Understanding of APIs, reporting tools, or Agile methodologies Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position… more
- Kohl's (Woodbridge, VA)
- …activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support prevention of loss ... by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention + Manage the training processes for new hires, ensuring associates are skilled on… more
- Marine Corps Heritage Foundation (MCHF) (Triangle, VA)
- …Technological Skills: * Must be able to operate a computerized POS and/or ticketing system * Basic computer literacy and comfort using digital tools Required ... Knowledge and Skills: * Excellent verbal communications skills, must be comfortable speaking with the public * Excellent customer service skills * Ability to handle cash transactions * Strong interpersonal skills * Ability to work in a fast-paced environment… more
- SOS International LLC (Reston, VA)
- …and overseas travel support. Strong working knowledge of all aspects of ticketing transactions, rerouting and exchange processes. Must be detail-oriented and possess ... effective organization, problem-solving and time-management skills. Work Environment Normal office working conditions Requires periods of non-traditional hours including consecutive nights or weekends when necessary Working at SOSi All interested individuals… more
- Jacobs (Chantilly, VA)
- …( AWS, Azure, or others) and on-premise solutions * Experience with ticketing to create, manage, and close-out development requirements * Ability to collaborate ... with other engineers to design and implement features * Ability to mentor less experienced software engineers. * Proactively make recommendations where manual processes can be automated * Experience with open source and cloud native application * Knowledge of… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client ... hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical issues to… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …Experience in a Network Operations Center or help-desk environment, including ticketing and customer communications + Exposure to network and performance monitoring ... tools (eg, SolarWinds) + Background with Cisco VoIP (Power-over-Ethernet switches, Call Manager) + Experience with NSA Type 1 cryptographic devices (KG-175D, KG-75 Physical Requirements Job performance will normally require only minor lifting and carrying of… more